Quality Assurance Engineer

G e o f f L e v i n e

Spr ing Val ley, NY geoff lev@gmai l .com 845-***-****

Summary

Web, applications, and systems Load / Performance Test Engineer and Analyst. Quality Assurance Analyst. Manual QA. Automated Tools; HP/Mercury LoadRunner, ALM/Quality Center, QTP/WinRunner and QALoad. Excellent written and oral communications skills. Public speaker and instructor. Technical Writer. Competenc i es

LoadRunner QA Load Automated Testing Sitescope Wily Introscope Test Strategy Performance Center IDE Selenium Test Plans Quality Center / ALM Admin Technical Writer Test Summary Reports Quick Test Professional Test Architecture Manual Testing Prof ess i ona l Exper i ence

MedFORCE Technologies – Suffern, NY 2015

Quality Assurance Analyst

• Manual and automated testing of a complex medical-document automated-filing system.

• Level III tech support.

• Test plans, test reports, automated test strategy, regression testing, stand-alone Windows application, on-line cloud and web application.

Johnson & Johnson – New York, NY 2014-2015

Quality Assurance Analyst

• Manual and automated testing (IDE Selenium) of Johnson & Johnson websites as they migrated to a common architecture and GUI for their 600+ branded websites.

• Manual testing of Content Management System.

• Interfaced with project owners, Content Management team and multiple development teams to triage bug priorities and severities.

• Worked with Adobe Analytics team to provide website traffic analysis by browser, operating system and device resulting in a company-wide, web traffic dashboard, customizable by product.

• Agile environment with daily Scrum meetings leveraging JIRA. iPostal1.com – remote 2014

Technical Writer, QA Tester

• Manual testing of a virtual on-line postal service application for its' website, admin module and mobile app.

• Worked with the COO, Project Manager and Developers to provide comprehensive bug reporting.

• Wrote end-user and administrator manuals for the on-line website and the mobile application. Iconma LLC., WellPoint, Inc. – remote 2013-2014

Systems Performance Engineer – Technical Lead

• Reviewed and guided performance testing for multiple performance project teams utilizing LoadRunner, Performance Center, Wily Introscope, HP Diagnostics and others.

• Reviewed and contributed to test plans and execution strategy. Researched and implemented performance tuning.

• Monitored and escalated potential issues and risks to performance technical leads and performance management.

• Participated in team efforts to troubleshoot performance issues. SoftWorks, Inc., the Federal Reserve Bank of NY – New York, NY 2012-2013 Load & Performance Test Engineer

• Utilized HP/Mercury’s LoadRunner and QA Load for a wide selection of the Federal Reserve Bank’s applications; Web based GUIs, application servers, MQ servers, report applications, large enterprise wide systems and various focused vendor systems.

• Interfaced with business owners, development teams, DBAs, QA team members, PM’s, management and systems engineers to establish load and performance requirements and strategies. Provided analysis utilizing test results and logs, data preparation, monitoring tools and monitoring tools requirements. 1

G e o f f L e v i n e

• Crafted test plans, performance/load scripts, scenarios, test reports, and performance graphs.

• Executed test scenarios. Harvested results and wrote test reports.

• Provided first line support and authored test execution documentation for a 1 year test effort utilizing LoadRunner with 7 load generators distributed nationwide.

B&H Photo Video – New York, NY 2007-2012

Automated Test Tools Manager, Load & Performance Test Engineer

• Utilized HP/Mercury’s LoadRunner and Jmeter. Researched and implemented automated functional and load testing tools.

• Drove, led and managed automated test strategy, process and framework utilizing HP/Mercury’s LoadRunner, Jmeter, QuickTestPro and ALM/Quality Center.

• Worked with operations to spec-out and establish test environments.

• Web, Oracle, WAS, Internal Legacy Unix RTE, .net, J2EE, Endeca, Coremetrics. IDT – Newark, NJ 2003-2007

Senior Quality Assurance Analyst

• Manual Tester of a telephone card kiosk. Web based and stand alone client server applications accessing multiple Oracle databases. Release Management. Wrote Test Plans. Defect tracking analysis.

• Mercury QTP Concurrent Server Admin and QTP tester. VMWare Admin. Meta Health Technologies – New York, NY 2002-2003

Quality Assurance Consultant

• Consulting assignment to initiate and project manage a Quality Assurance program for this Health Information Management software house.

• Designed and implemented the Test Plan, test cases, test scripts and test environment for proprietary hospital applications authored in PowerBuilder using WinRunner and Test Director.

• Managed and trained the WinRunner engineer in Quality Assurance methodology. IBM (Internet Media Group, Web Content Solutions, ibm.com Content Quality Team) – Hawthorne, NY 1998– 2002 Advisory Software Engineer

• Project Manager and Lead Developer for a DB2 database with an HTML front end utilizing Websphere and Apache on a Linux OS to track Search Engine issues for ibm.com.

• Led a team of 24 testers distributed throughout the Pacific Rim.

• Designed and implemented the test lab for IBM's Internet Media Group providing wide test coverage with multiple test environments.

• Developed, wrote and implemented manual and automated test scripts using WinRunner.

• Distributed and coordinated assignments. Mentored and taught new testers. Managed release criteria and process. The Learning Company (Sofkey International) – Nanuet, NY 1994 – 1998 Quality Assurance Coordinator / Tester, and Development Specialist

• Lead Developer for CD Digital Prospectuses.

• Provided Quality Assurance Testing and coordination for alpha, beta and gold versions.

• Wrote narrations, prepared media and authored Macromedia Director, Shockwave, and Flash movies. Micro Innovation Computer Center – New York, NY 1992 – 1994 Bench and Field Technician

• Repaired and configured IBM compatible and Apple, PCs and laptops.

• Custom configured and tested motherboards. Provided technical support for Customer service. Techn i ca l Sk i l l s

Software:

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G e o f f L e v i n e

Apache Server Wily Introscope Oracle LoadRunner Jmeter DB2 Performance Center MS Project MS SQL Server MS Office QA Load VMWare Libre Office WinRunner / QTP Quick Test Professional SQL ALM / Quality Center SauceLab / BrowserStack

Operating Systems:

AIX Linux Mac OS OS2 Solaris Unix Windows 2000/XP/7 Windows ‘9x Technical Classes and Seminars:

DB2 Advanced SQL DB2 SQL Workshop HP/Mercury LoadRunner IBM WebSphere Studio Linux Integration Linux e-Business with Apache Linux System Administration HP/Mercury Quality Center Advanced Photoshop Software Testing Methodology HP/Mercury Quick Test Pro AIX Basics Educa t i on

BA- University of Massachusetts at Amherst

Certificate, COPE Technical School – Hardware

Numerous IBM and HP/Mercury classes

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