Customer Service

KALI HULLSIEK

*** * ********** ******* #*** Burnsville, MN 55337

PHONE: 952-***-**** E-MAIL: ********@*****.***

PERSONAL SUMMARY

Several years of diverse customer service experience, as well as progressive experience working in the field of psychology. Expert interpersonal skills and the ability to work both independently and in a team environment. Strong capability to motivate teams to work at peak performance. Core competencies include interpersonal communication skills, strong judgment and decision making skills, excellent teamwork and leadership capabilities, adaptability to numerous working environments, conflict management experience and adequate problem analysis and resolution skills.

EDUCATION

University of Wisconsin Madison, WI Bachelor of Arts, Psychology- Distinction Graduated December 2013

Psi Chi Honor Society

Normandale Community College Bloomington, MN

Phi Theta Kappa Honor Society Sept 2009-Dec 2010

WORK EXPERIENCE

Le Sueur Country Club Le Sueur, MN

Server/Bartender Sep 2015- Present

Welcome and greet guests; deliver food and beverages from kitchen and bar to guests in a timely matter. Monitor and observe guests dining experience.

Cambria Le Sueur, MN

Process Control Technician Nov 2014-Sep 2015

Maintain a positive and motivational demeanor with all staff members, provide direction, and be a leader and teacher at all times.

Provide leadership and strong interpersonal communication to accomplish goals and objectives.

Perform process control checks and actively communicate the results.

Assist with trial coordination as needed by engineers by developing testing protocols, adapting protocols, or managing data.

Integrated Development Services Madison, WI

Mental Health Practitioner May 2013-Feb 2014

Motivate children with Autism Spectrum Disorder to improve social, self-regulation and learning skills through natural play routines using Applied Behavior Analysis.

VOLUNTEER AND INTERN EXPERIENCE

ECUMEN Assisted Living Home Apple Valley, MN

Feb 2014-Jun 2014

Assist residents with Alzheimer’s with activities of daily living while promoting independence and fostering self-help skills.

CCD SoCog Cumberland Psychiatric Hospital Sydney, NSW

SoCog Intern/Research Assistant Feb 2012-June 2012

Aided in the design of a therapeutic game used to improve cognitive and social functioning in patients with Schizophrenia; published in the SoCog Manual for Mental-State Reasoning and Emotion Recognition Training in Schizophrenia.

OUTSIDE INTERESTS

Scuba diving, skydiving, travel, hiking, photography, art, astronomy, volunteering.

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