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Customer Service Management

Location:
Philippines
Posted:
March 10, 2016

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Resume:

Jovel Delco

Warehouse Supervisor & Officer In Charge (6 years 4 months)

Cargill Oil Mills Phils Inc,Baganga- Mati

+63-094******** **********@*****.*** Soccskargen

Experience

* ***** ** ****l experience

Feb 2009 - Jun 2015

(6 years 4 months ) Warehouse Supervisor & Officer In Charge

Cargill Oil Mills Phils Inc,Baganga- Mati

Industry Agricultural / Plantation / Poultry / Fisheries

Specialization Merchandising

Role Merchandising Supervisor

Position Level Supervisor / 5 Years & Up Experienced Employee

Apr 2007 - Feb 2009

(1 year 10 months ) Copra Laboratory Analyst

Cargill Oil Mills Phils Inc, Based Gensan

Industry Agricultural / Plantation / Poultry / Fisheries

Specialization Merchandising

Role Management

Position Level 1-4 Years Experienced Employee

Oct 2005 - Apr 2007

(1 year 6 months ) Copra Laboratory Analyst

Cargill Oil Mills Phils Inc, Based Mati City

Industry Agricultural / Plantation / Poultry / Fisheries

Specialization Mechandising

Role Management

Position Level 1-4 Years Experienced Employee

Feb 2004 - Aug 2004

(6 months ) Warehouse Staff

Oriental Tin Can, Gen. Santos City

Industry Manufacturing / Production

Specialization Manufacturing/Production Operations

Role Management

Position Level Fresh Grad / < 1 Year Experienced Employee

May 2003 - Nov 2003

(6 months ) Warehouseman

Alliance Canning Corporation

Industry Manufacturing / Production

Specialization Purchasing/Inventory/Material & Warehouse Management

Role Management

Position Level Fresh Grad / < 1 Year Experienced Employee

Education

1986-1992

Pedro Acharon Sr. Elementary School-Gensan

Elementary Degree Philippines

1992-1996

Mindanao State University High School-Gensan

High School Degree Philippines

1996-2003

Mindanao State University-Gensan

Bachelor's/College Degree in Mathematics Philippines

Skills

Intermediate Microsoft Power Point, Microsoft Excel, Microsoft Windows, Micrososoft Words

Languages

Proficiency level: 0 - Poor, 10 - Excellent

Language Spoken Written

Filipino (Primary) 1 10

English 1 8

Additional Info

Expected Salary PHP

Preferred Work Location Soccsksargen

Other Information

Once year we attend Fire Safety Seminar and Environment Health and Safety Seminar in order to evaluate our knowledge and skills on how to prevent and avoid from circumstances. As we joined new specializations or skills are known,we shared as we go back to our respected areas. We are the one's conduct again to personnel and staff in our areas that we seminar.

About Me

Address Carcon Vil.,Phase 2,Brgy Lagao,Gen. Santos City, Philippines

Nationality Filipino

Professional Experienced

Warehouse Supervisor

Train/develop/mentor/motivate a cohesive team, continually ensuring high service and product quality by monitoring "mis-picks" and productivity reports. Maximize order selection accuracy and shift productivity and work quality through hands-on coaching and performance evaluation.

Inspect facility for safety/security hazards, and resolve or report to the Safety Manager.

Analyze/recommend to management operational improvements to reduce costs. Work with Operations Management Team to identify and eliminate sources of inventory shrinkage.

Prepare credit slips, accident reports, computer invoices, shift inspection reports, absence reports, repair orders and equipment replacement requisitions.

Enhanced overall productivity and work quality, operated forklift, worked closely with an integrated team, and maintained a warehouse. Supervised, trained and mentored an 30-member staff. Maintained detailed documentation and an outstanding safety record.

Earned corporate commendation for exceeding all performance expectations.

Supported 20 trucks daily, managed shipping/receiving for a 1,000 square foot warehouse, and established a reputation for outstanding customer service.

Oversaw loading and unloading, staged and set up merchandise, and pulling merchandise for packing or customer pick-up, and customer service management.

Provided complete product setup, warehouse planning, and shipping/receiving.

Led total operations of a 1,000 square foot warehouse, supervised and trained a 40-member staff, and utilized system. 2009 2015 Bangaga and Mati City,Davao Oriental



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