YINGZI LI H 403-***-****

** ****** **** ****, ** C 403-***-****

Calgary, T3G 4B6 actv08@r.postjobfree.com

PROFILE

Over 10 years’ experience working in Human Services with focus on helping people

Managed a high-volume workload within a deadline-driven environment

Greeted guests; answered questions, and administered surveys

Calmed or diffused concerns or issues by locating solution or resources for problem

Main key holder for both opening and closing responsibilities

COMMUNICATION/PEOPLE SKILLS

Ability to build productive relationships, and win customer loyalty

Handled customer inquiries, complaints, questions, in a professional manner

Understand various policies and procedures, while handling all challenges positively

Polite and friendly with the ongoing commitment to continuous improvement of services

ORGANZIATION/TIME MANAGEMENT SKILLS

Excellent problem solver who is quick at grasping new concepts with easy

Many years of experience successfully managing and organizing work and personal time

ADMINISTRATION SKILLS

Recorded student attendance, absences, accidents and kept student confidentiality

Assisted in marking the exams or worksheets with keys provided

Assisted in school library on sorting, shelving books, photocopying, and filing records

EMPLOYMENT HISTORY

Lunch Supervisor, Hawkwood Elementary School, Calgary, AB Jan 2013-Mar 2013

Set up and removed tables to and from storage areas

Set out lunch amenities such as milk, and serve food items at special events

Cleaned tables, swept floors and moped up the spills, washed and sanitized tabletops

Teaching Assistant, Department of Zoology, University of Alberta, AB 1992-1995

Taught more than 100 freshmen in biology each year as a teaching assistant

Responsible for marking exam papers, marking assignments and answered questions

VOLUNTEER EXPERIENCE

Greeter, Science Fair, University of Calgary, Calgary, AB 2011-2012

Educational Assistant, Brentwood Elementary School, Calgary, AB 2005-2009

Contact this candidate