Customer Service Information

Robert Gunn

Chicago, IL

***********@*****.*** - 773-***-****

To obtain a position that I can utilize my customer service and collection experience with a growing organization.

Authorized to work in the US for any employer

WORK EXPERIENCE

Production Worker

Rich Products Corporation - cresthill Illinois - August 2015 to December 2015 Responsibilities

To load machines with products for daily use.

Collector

Leading Edge Recovery Solutions - Chicago, IL - 2010 to 2014 Responsibilities

To collect on past due balances owed to my clients inbound and outbound. Skip trace to find clients. Followed FDCPA. Ensuring that all customers information is correct. Accomplishments

Made bonus every month 500 or more.

Skills Used

Great customer service while given demand for payments.Decide payment plan amounts and negotiate payoff terms.

Collector

VMC - Maywood, IL - 2006 to 2010

Responsibilities

Attempt to collect payment, set up repayment plans, Issue payment commitment letter and follow up on any delinquent accounts.

Accomplishments

Making the company proud with monthly goals.

Skills Used

Customer service. Negotiating, calculations and verbal communication. Cashier

Family Dollar - Melrose Park, IL - 2004 to 2006

Responsibilities

Cashier, stock and unload trucks.

Accomplishments

Helping customers.

Skills Used

Customer service and count drawers at end of shift. SKILLS

Customer service, collection, cashier, and warehouse. ADDITIONAL INFORMATION

Looking to further my experience in collection using my skills in which I have stated in my resume.

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