Customer Service Sales, warehouse merchandiser. Order puller

Eric James Lee

**** *. **** ****** ********, Az *5302

623-***-**** ****.*****.*****@*****.***

Summary

-Highly motivated individual with exceptional people skills. Very versatile and work positively well with others. Great work ethic and always open to new ideas. Experienced in client service and phone skills. Always respectful and professional with high regards to confidentiality, integrity, and most of all the ability to help others.

Work Experience

McCreary’s Tees 2004-2012 Phoenix, AZ

- Warehouse experience in regards to receiving Fed Ex and UPS packages.

- Pulling orders correctly to be packaged and shipped or picked up by customers.

- Inventory on product that has been damaged, placed missing, or returned.

- Talking to customers on a daily basis while always maintaining the upmost respect.

Costco Business Center 2011-2012 Phoenix, AZ

- Fast paced, cooperatively working with others in order to display vast amounts of product in an appealing way for sale.

- Responsibilities in clean up and maintaining the area chosen.

- Greeting customers and assisting in any way possible while maintaining the integrity of the company.

Quicken Loans 2012-2013 Scottsdale, AZ NMLS#999020

- Taking phone calls from potential clients and engaging in their financial needs in order to refinance.

- Evaluating the clients financial position and finding solutions in order to meet their financial goals.

- Presenting myself in a respectful and professional manner in order to receive the clients trust and accepting all their personal information. Building great rapport and establishing common goals with clients to be able to make the sale of the refinance.

- Returning clients phone calls in a timely and precise fashion.

- Evaluating credit, assets and income to originate a mortgage that benefits the client.

- Extensive communication skills to dig deep into the clients emotional and financial goals.

- Being able to multi-task by being on the phone call and using computer technology to generate solutions.

- Ultimately selling a product that is financially beneficial to our clients.

Info Screen Printing 10-17-13-present

In charge of receiving goods from fed ex, ups, and on trac from distributors. Maintain an inventory of product and input information into our system for correct purchase orders. Report any discrepancies to customer service representatives. Meeting production goals for following days to complete purchase orders. Maintaining a clean and safe work environment.

Education and Training

-Bacone College. 2299 Old Bacone Road, Muskogee, OK 74403. Two years of education no degree.

- Extensive training with Quicken Loans in regards to sales, phone skills, securing confidential information. Educational training with the licensing team. Licensed in the following states to originate mortgages. Oregon, West Virginia, Alabama, New Mexico, California, Hawaii, Nevada, Colorado.

-Have taken and passed the SAFE exam.

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