Customer Service Representative

Dynetia Ferguson

Miami Gardens, FL

***************@*****.*** - 305-***-****

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Highlights

● Strong organizational skills

● Active listening skills

● Energetic work attitude

● Customer service expert

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Security Officer

AlliedBarton Security Services - Miami, FL - May 2015 to July 2015 Responsibilities

Parton industry answer alarms and investigate disturbance write reports of daily activities and irregularities such as n property damage,thef, or unauthorized persons call 911 in case of an emergency Skills Used

Excellent written skills

Good customer service skills

Cashier

Burger King - Pembroke Pines, FL - August 2014 to May 2015 Greetings customers with a smile handling cash transaction with customers issue receipt refund Change counting money at the end being of shifts

Stocker

Walmart - Miami, FL - November 2013 to February 2014 Responsibilities

Restocking the shelves

EDUCATION

Business Technology

Gainesville JobCorp - Gainesville, FL

2009 to 2011

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