Operations Manager
Resume:
ROBERT D. SMITH
SCOTIA, NEW YORK 12302
PROFILE
Proven operations leader with diverse experience in manufacturing, distribution and facilities management. Flexible professional who is known for accurate, thorough and conscientious work and sound judgement. Time effectiveness and ability to work well under pressure with minimal supervision.
EMPLOYMENT HISTORY
CEVA LOGISTICS, Waterford, New York
October, 2013 – February, 2016
Operations Manager – Inbound and Outbound Departments
Responsible for leading and managing operations which include receiving, stocking, order filling and shipping to ensure high level service, quality and customer satisfaction. Insured the operation was cost efficient and compliant with company policies and procedures.
ACE HARDWARE DISTRIBUTION CENTER, Wilton, New York
September, 2002 – August, 2013
Facility Manager – March 2008 – August 2013
Responsible for technical management of an 800,000 square foot facility including managing Building Maintenance Department, Janitorial Department, Loss Prevention Department and responsible for coordinating the Safety Program at the facility. Negotiated and managed contract relations for a range of services and utilities to the Distribution Center to ensure efficient and cost effective building operations.
Reduced building expenses by $400,000.00 and increased service by negotiating all third party vendor contractor agreements.
Initiated and spearheaded a Safety Committee comprised of Senior team members which resulted in a reduction of OSHA reportable accidents from 28 in 2008 to six in 2012
Developed Safety Awareness and Employee Recognition Programs
Operations Manager – Inbound Department – March 2007 – March 2008
Responsible for overseeing and directing all inbound day to day operations including receiving and stocking all inbound shipments at the Distribution Center. Responsible for the management of five supervisors and supervision of three departments consisting of 120 team members. Responsible for quality, safety, productivity and labor goals of all Inbound Departments.
Operations Manager – Outbound Department – September 2002 – March 2007
Responsible for overseeing and directing all outbound day to day operations including shipping and order filing for all Ace Hardware stores in the Northeast Region. Responsible for the management of six supervisors and supervision of three departments consisting of 120 team members. Responsible for quality, safety, productivity and labor goals of all Outbound Departments.
Successfully revitalized an underperforming Outbound Department by rebuilding a leadership team of supervisors and clearly defining goals of the Outbound Department and creating a system of accountability
Developed a Quality Program and New Hire Training Program which resulted in the improvement of productivity and efficiencies in Outbound Department.
PLAYTEX PRODUCTS, Watervliet, New York
January 1993 – September, 2002
General Foreman, Injection Molding - Responsible for Molding Department on all three shifts which consisted of multiple ton machines with automated printing and assemble machines directly in line. Responsible for 110 employees reporting to three shift supervisors and in turn to the General Foreman. Review production numbers on a daily, weekly and monthly basis. Schedule personnel for the three shift operation. Monitor inventories and supervision of the shipping department.
CAMPBELL PLASTICS, DIVISION OF STANDARD PRODUCTS, Schenectady, New York
October 1990 – January 1993
Manufacturing Supervisor, Injection Molding – Responsible for supervising personnel in the molding, cutting and packing of fender and door moldings for Ford Motor Company. Prepare and review all documentation involved in the processing of the product.
EDUCATION AND PROFESSIONAL SEMINARS
A.A.S. Degree – Hudson Valley Community College, Troy, New York
Graduate of Dale Carnegie Course
Attended Time Management Seminar, How to Handle Stress Seminar, Sexual Harassment Seminar
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