Sales Representative International

OBJECTIVE

Customs Broker

HIGHLIGHTS OF QUALIFICATIONS

CCS Certificate(Certified Customs Specialist for both Canada and USA)

Having passed the Customs Brokers Professional Examination Certified by CBSA

Years of experience using SAP (Systems, Applications and Products in Data Processing)

10+ years’ experience in international trade and shipments

Negotiate price and trade terms with both the suppliers and the shipping companies

Working as a consultant for the clients about the customs clearance

Expertly arrange and plan the most appropriate shipping route for the customer

Prepare and process documentation and perform related activities

Accurately handle import and export orders with related departments such as the suppliers, shippers, customers, banks and customs

Traveled to China, Thailand and Germany to develop business relationships with suppliers

Excellent communication skills in English and Mandarin; Basic French (Legal Terminology)

Computer skills: MS Word, Excel, PowerPoint, Outlook Express, Internet Research, Photoshop

EMPLOYMENT HISTORY

GAMBLES ONTARIO PRODUCE INC., Toronto, Ontario 2013-2016

Sales Representative and International Buyer

Acting as primary contact between vendors and company

Maintaining and managing supplier and customer’s relationships

Following up on transportation arrangements

Tracking shipments via phone and internet

Researching and resolving issues related to company’s international shipments accounts

Negotiating rates with carriers

Resolving billing problems and customer’s complains after sales

Planning daily activities and switching tasks depending on priorities

Sourcing and negotiating price with vendors and arranging containers’ route

Promoting the sales of top quality of produce to Gambles’ customers

Arranging the shipment of containers and preparing all the documents for customs clearance

Dealing with carriers for the efficient and cost-effective transportation solutions

CDS BROKERS INC., Montreal, Quebec 2011-2012

International Produce Buyer

Assisted senior buyer in obtaining information and prices on available products

Issued inquiries and evaluated incoming bids to ensure optimal purchasing decisions were within the time limits of requirements

Monitored and expedited vendor delivery; prepared/issued purchase orders and plans

Took action on over/shortage, damage and non-conformance product or services

Reported to warehouse manager and vice president on product purchasing progress, and status of outstanding issues

Ensured quality-control standards were met; supervised work flows to maximize productivity

Attended business and bid clarification meetings and prepared relevant reports

Established and maintained vendor product database files

Conducted business research, managed corporate records and updated database files

Settled disputes between buyers and suppliers while implementing international contracts

Maintained professional communication and mediated between several parties

Established cooperative business relationships between suppliers and customers

PEKING UNIVERSITY FOUNDER TECHNOLOGY COLLEGE, Beijing, China 2006-2010

Senior International Logistics Trainer

Conducted lectures for trainees on international trade practices

Compiled outlines and materials for training assignments regarding International Business Negotiations, International Logistics and International Documentation and Payment

Presented college-level courses on International Trade Transactions

Administered evaluations and designed training cases which often occurred in the cycle of international trade transaction

CHINA-AGRO CHUNYU HI-TECH CO., LTD., Beijing, China 2003-2005

International Distribution Coordinator

Organized efficient transportation service of goods for customers while attending several international trade fairs around the world (eg. The Fruit Logistica, Germany, Canton Fair, China and The Agricultural Products Trade Fair, Thailand)

Arranged most efficient means of transportation based on the type of goods and customers’ delivery requirements

Coordinated with shipping partners and maintained business relationships with clients

Maintained open files to ensure customer satisfaction

Handled shipping documents and tax refunds on all orders in the import and export department

Explored agricultural market of European and Middle Eastern countries based on excellent international distribution service

Expanded distribution system of Chinese agricultural products from China to international customers (Europe, Middle East and North America)

EDUCATION AND TRAINING

NCBFAA EDUCATIONAL INSTITUTE, Washington, DC, USA Jan.-Jun., 2015

CCS-Certified Customs Specialist

CANADIAN SOCIETY OF CUSTOMS BROKERS 2013-2014

CCS-Certified Customs Specialist

THE CANADA CUSTOMS BROKERS PROFESSIONAL EXAMINATION

Having passed the Customs Brokers Professional Examination Certified by CBSA in November, 2015

CIFFA Certificate 2015-present

Having completed the training program of International Transportation and Trade and continuing the Essentials of Freight Forwarding training program

JFK BUSINESS CENTRE, Montreal, QC 2011-2012

Secretarial Studies – Legal, Diploma, Attestation of Vocational Specialization

Beihang University, Beijing, China 2003-2006

MBA, Master Degree

Northeast Normal University, Changchun, China 1996-2000

Bachelor Degree, International Trade

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