Customer Service Sales
Resume:
ASHLEY FELL
Phone: 860-***-****
E-mail: ******.******@*****.***
*** ***** **** *****, ********, CT 06234
Objective
To use all skills in customer service and management and to demonstrate good leadership skills as well as professional skills.
Qualifications Summary
Extensive management, supervision and training experience
Extensive cash handling experience
Excellent customer service professional
Proficient with MS Word and PowerPoint; knowledge of MS Excel
Education
Woodstock Academy, Woodstock, CT
General Studies (2005-2009)
Quinebaug Valley Community College, Danielson, CT
Associates Degree in Liberal Arts (2010-present)
Customer Service Experience
First Niagara Bank, Dayville, CT – 11/2014 – present
Senior Customer Care Representative
Providing exceptional customer service
Multi-task in a fast paced environment
Strong decision making skills and judgement
Works effectively in a team environment
Excellent written and verbal communication skills
Prioritize and deploy the most efficient high impact sales activities to generate sales outcomes to reach goals
MLO certified
Processing transactions for customers and cash handling experience
Opening different accounts as well loans and lines of credit
Olympia Sports, Dayville, CT - 9/2010 – 11/2014
Full-Time Assistant Manager
Providing exceptional customer service
Operate cash register and processed cash/credit transactions
Process outgoing and incoming inventory shipments
Executed seasonal changes and marketing plans
Execute sales plans/goals
Manage staff of 8-10 sales associates
Perform opening and closing procedures
Prepared daily and nightly deposits
McDonald’s, Dayville, CT - 4/2008-9/2010
Swing Manager
Provided exceptional customer service
Operated cash register and processed cash/credit transactions
Performed opening and closing procedures
Managed staff of 15-20 crew members
Performed cashier audits
Prepared morning, daily and nightly deposits
Execute sales plans/goals
References
Available upon request
Contact this candidate