Customer Service Data Entry

Pearl Taylor

Professional

Miami, FL

******.*********@*****.*** - 786-***-****

To obtain a position where my customer service skills can be recongize and be able to perform my job well. WORK EXPERIENCE

customer service agent

iqor call center - Miramar, FL - April 2014 to February 2015 Responsibilities

File claims troubleshoot customers devices, reship out replacement devices enroll customers to our insurance plan working for Verizon wireless

Accomplishments

Helping customers with fixing their devices

Skills Used

Clerical .

Secretary

City Of Miami Gardens Mayor Office - Miami Gardens, FL - March 2011 to December 2013 Worked in customer service for 2 years, and my duties were that Im responsible for answering multi- lines operating a switchboard transferring calls, setting up appointments for client .File important document and put them in alphabetical order process mail .Computer skills such as Microsoft Word, Excel, Word Perfect, Power point, Quickbooks etc, typing speed is 30 wpm. Good organizational and interpersonal skills. Cashier

Bjs wholesale - Hialeah, FL - August 2008 to December 2010 Responsibilities

San merchandise using a cash register . process transactions such as cash,debit credit cards personal and travelers checks. Balance cash no shortage

Aftercare Counselor

Coconut Creek Elementary - Miramar, FL - December 2006 to May 2008 Supervise up to 25 students ranging from ages five to twelve years old help with homework serve lunch and snacks and balance out sign in /out role sheet.

Customer Service

Marshall's Department Store - Pembroke Pines, FL - December 2004 to November 2006 Balance out cash drawer at the end of the day. Ring up sales balance out daily credit cards check receipts balance out overage and shortages assist customers with questions they may have. EDUCATION

Associate of Science in Computer Applications, Word Processing National school of Technology Inc

SKILLS

Answer phones, transfer calls, data entry, file documents, and process mail.

Contact this candidate