Customer Service Maintenance

Feliks Ermakov

*** ******** ***., ********, ** **013

Cell 413-***-****

***********@*****.***

Objective: Seeking a challenging position as a Maintenance Mechanic which will require me to utilize my technical skills, abilities and expertise to ensure the company’s success.

Education: 9/1977 -5/1980 Mechanical Vocational School in Baku, Azerbaijan

Mechanic Diploma

PROFESSIONAL HIGHLIGHTS

• Over 30 years of hands-on experience as a maintenance mechanic

• Highly skilled in performing high quality maintenance and repairs of equipment

• Proven ability to perform basic plumbing repairs

• Able to provide clear, exact documentation, and work safely following established guidelines

• Demonstrated ability to perform basic electrical repairs

• Profound ability to meet and exceed organizational expectations

• Thorough understanding of continuous quality improvement and customer satisfaction

SPECIAL SKILLS

• Good communication and Customer Service Skills

• Great attention to detail

• Able to follow instructions effectively

• Able to work unsupervised

Experience: 1/1997 to 8/2014 National Envelope Co., Westfield, MA

Laid off because Company was out of business

Maintenance Mechanic

Identify causes of equipment malfunctions and fixed it, overhaul and repair all equipment

Operate, inspect and carry out maintenance of envelope machines, forklifts and other equipment

Perform urgent, corrective and routine repairs in mechanical, carpentry, plumbing and other equipment

Troubleshoot and repair all types of problems

Carried out general maintenance to buildings and grounds

Document repair actions and turn logs into management on a daily basis

Maintain supplies to affect common repairs and order new stock as needed

8/1996 to 12/1996 Gino’s Auto body Chicopee, MA

Auto Mechanic

• Perform routine and anticipatory maintenance and repair of vehicles and equipment

• Clean and maintain vehicles

• Order parts for vehicles

• Troubleshoot and repair all types of problems

• Schedule and maintain history records of all vehicles

• Ensure all safety systems are in check before performing any procedure

References: Available upon request

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