Customer Service Representative

Location:

Posted:

March 07, 2016

Contact this candidate

Resume:

Cuong Kim

**** ******** **. ***. ***, Houston, TX, 77081

832-***-****

********@*****.***

OBJECTIVE

To obtain a position, promote growth and continue to practice my skills in a career that I am dedicated to. Not looking for a short-term deal. Really want to advance in my career.

EDUCATION

2011 Texas Non-Commissioned Security License

License, Houston, TX

03/09 – 12/09 The Academy of Health Care Professions, Houston, TX

Certificate, Medical Assistant

08/99 – 05/03 Channel View High, Channel View, TX

High School Diploma

SKILLS AND QUALIFICATIONS

Team player and leader, TWIC Card Active, HAZMAT and CPR Trained, Takes initiative, Detail Oriented, Experienced and efficient in working under pressure, Eager to Learn and quick to learn, USMC Veteran- Four years prior service w/ Honorable Discharge

Skills in Microsoft-Word, excel and PowerPoint, Highly skilled in all Mac OS and apps, Computer literate and advanced, Type 70 wpm, technically advanced

WORK EXPERIENCE

08/2014-11/2015 Odfjell Terminals, Houston, TX

Terminal Operator

Unloading and loading rail cars and tank vessels, Assisting with testing of chemicals, Filing and

Efficiently filling out paperwork from vendors, Multi tasking between multiple tanks, lifting and moving objects over 50 lb., and ability to through any weather.

03/2013-07/2014 Dish Network, Alvin, TX

Customer Service Representative/Sales

Customer service, Provide technical support, Work under pressure and up sell.

11/2011-02/2013 Imprint, Houston, TX

Customer Service Representative/Sales

Provide excellent customer service. Processing and obtain new orders/sales. Answering phones. Leadership in a fast pace, sales driven market. Follow ups and call backs with customer.

05/2011-11/2011 Westex Security, Houston, TX

Security Officer

Provide excellent customer service and protection. Patrol the facility and report. Observe

And train new hires. Team leadership

10/2009-04/2010 Personal Lab Results, Houston, TX

Medical Assistant, Family Practice/Laboratory

Provide excellent customer care by exceeding the patient’s expectations. Very accurate and detail oriented when obtaining patient hx and vitals. Trained in verifying insurance for patient payment. Can utilize EMR software. Pphlebotomy, injections, vitals, marketing, inventory, organization, Call backs

02/2008-10/2009 Sam’s Club, Houston, TX

Customer Service Representative

Cash Handling, Problem Solving, Sales, Customer Service, Inventory

01/2004-01/2008 United States Marine Corps, Camp Pendleton, CA

Cpl. Kim, Served in Marines as Team Leader/Mortar Man

Distinguished Team Leader, Expressing motivation and moral to fellow Marines,

Ensured daily duties were completed, teaching marines to correctly and safely utilize

Their weapons, Expressed accountability and responsibility.

References

Bobby Nguyen

Imprint Manager

832-***-****