Post Job Free

Resume

Sign in

Customer Service Front Office

Location:
Singapore, Singapore
Posted:
March 08, 2016

Contact this candidate

Resume:

JONDELL A. CAYABYAB

Blk *** Jelapang Road #**-**, Singapore 670532

Mobile No: 9357-8249 / 9373-7013

Email Address: actu2u@r.postjobfree.com

Career Objective: To obtain a career that will hone my skills and where I can practice my degree

Work Experience

Starbucks Philippines

January 2015 – February 2016

Gatbuck’s Bar&Grill

September 2014 – November 2014

Educational Background

2009-2014

Bachelor of Science in Hotel and Restaurant Management

Far Eastern University

2005-2009

Secondary Level

Colegio de San Bartolome de Novaliches

1999-2005

Elementary Level

Springfield School of Novaliches

Seminars Attended

In-flight Catering Tour, MacroAsia Catering Services

NAIA, Pasay City

February 2011

Bar Exposure Program

TGI Fridays, Robinson Galleria

February 2011

Housekeeping and Front Office Seminar

Pan Pacific Manila

February 2011

“The Barista Basics” Coffee Session with the Academe

Gloria Jean’s Coffee, Galleria Branch, Ortigas Center, Pasig City

February 2011

Internship

Holiday Inn Manila Galleria

January 2013 –April 2013

Food and Beverage Department

oWorks as front liner to greet and escort customers to their seats

oAnswer and explain menu items and specials

oSet up table

oBust out plates and cutleries on the tables

oPlace all the used plates and cutleries on the oval trays and delivering it to stewarding

oDry all plates, cutleries, mugs and juice glass to its proper cabinets

oMake coffees and refilling sugar caddies

Front Office Department

oGreet and welcome guests

oAssist guests on their way to their assigned room

oAssist guests in their luggage upon checking in and out

oDeliver newspaper every morning to each hotel room

oAnswer phone queries at times

oActs as concierge

oNecessary admin tasks requested by superior

Affiliations

Hotel and Restaurant & Extra Curricular Management Society

2009 – 2013

HRM Men’s Volleyball Society

2012-2013

Youth For Christ

2005-2012

Core Competencies

Good interpersonal and communication skills resulting to good customer service

Exposure in buffet and banquet set up in a five star hotel

Knowledgeable of basic cooking and specialties

Fluent in English and Tagalog

Knowledgeable in table setting

Fast-learner and able to adapt new knowledge in a short period of time and works under minimum supervision

Amendable in different work shifts

Effective at multi-tasking

Knowledgeable in computer programs such as Microsoft Office

Personal Information

Birthdate: April 20, 1993

Birthplace: Quezon City

Age: 22

Height: 5’81/2”

Weight: 123 lbs.

Religion: Roman Catholic

Civil Status: Single

Citizenship: Filipino



Contact this candidate