Customer Service Medical

TIGIST ASSEFA, PharmD, MLS (ASCP) CM

***** ******** *****, ***. *** Fairfax, VA 22033

703-***-****

*********@*****.***

• Licensed Pharmacist with outstanding abilities in customer service, working independently and in teams

• Excellent with time management, attention to detail, multitasking, verbal and written communication

• Report clinical information with accuracy

• Working knowledge of Microsoft Word, Excel, PowerPoint and Access

• Experience with Cerner, Soarian, Meditech, EPIC and Rxconnect EDUCATION

Doctor of Pharmacy,

Massachusetts College of Pharmacy and Health Sciences University September 2015 Bachelor of Science, Medical and Research Technology, University of Maryland at Baltimore May 2008 Associate of Arts, Montgomery College May 2006

LICENSURE/CERTIFICATION

Virginia Pharmacist License Exp: 12/31/2016

Medical Laboratory Scientist certification –MLS (ASCP) CM Exp: 10/2018 Medication Therapy Management certificate (MTM) Issued: 04/18/2014 Pharmacy Based Immunization delivery Issued: 06/04/2014 American Red Cross CPR/AED certification Issued: 06/30/2014 CLINICAL ROTATIONS

Institutional – Virginia Hospital Center 05/15-6/15

• Monitored patients on Vancomycin, Aminoglycosides, and Anticoagulants

• Monitored patients on medications with narrow therapeutic index

• Operated the Pill pick robot to stock and dispense medication

• Stocked the Pyxis machines on various inpatient floors

• Prepared IV admixtures under the supervision of a Pharmacist

• Assisted Pharmacy staff with customer service

• Assisted with preparing crash carts

• Delivered medications to appropriate floors

• Participated in a Drug Utilization Evaluation project on appropriateness of surgical antibiotic prophylaxis

• Participated in antibiotic stewardship activity

• Prepared drug information presentation on IV anticonvulsants to Nursing fellowship students

• Conducted literature review on Melatonin for consideration on to Virginia Hospital Center formulary

• Managed pharmacy student rotation schedule

Ambulatory care- Veteran Affairs, Bedford Healthcare system 03/15-5/15

• Performed a comprehensive review and care plan for patients including identification of Therapeutic duplications, drug-drug, drug-food interactions, missing information, and reminder completion

• Identified abnormal laboratory results and applied Pharmacotherapeutics in regards to lab goals

• Applied evidence-based guidelines to each patient case and formulated an individualized plan

• Participated in clinic interviews of hepatitis C, Type 2 Diabetes Mellitus patients, and those with general pharmacy needs

• Prepared and presented a summary of the Veteran Affairs/Department of Defense Lipid Guidelines for provider education and application as well as an educational synopsis for provider quick-reference

• Reviewed patient’s medication list and thoroughly explained rationales to providers for dosing medications, dosing adjustment recommendations, and for obtaining lab values

• Educated patients about the management of side effects of Hepatitis C drugs

• Prepared, reviewed, and provided Harvoni and Viekira Pak patient education hand-outs for their reference

• Monitored patients on oral anticoagulation therapy

• Demonstrated the use of a Glucometer to a group of newly diagnosed diabetics Regulatory- Food and Drug Administration (Pediatric Clinical Pharmacology) 02/15-3/15

• Completed several short reviews for the weekly Pediatric Clinical Pharmacology newsletter “Pedsclip”

• Attended daily student lectures on the various FDA, CDER offices and division

• Reviewed all the FDA approved clinical trials on Anesthetics approved in Pediatrics, organized and presented data to the Department of Pediatric Clinical Pharmacology Drug utilization review- Reliant Medical Group 01/15-2/15

• Drafted a newsletter article on the current hyperlipidemia treatment guideline

• Provided drug consults on the alternative treatment with 5-HTP and Probiotics

• Updated a medication chart of safe medications during pregnancy

• Conducted literature review and oral presentation on Afrezza and Triumeq for consideration on to formulary to the Clinical Pharmacist Manager

• Attended webinars on Hepatitis C medications: Harvoni and Viekira Pak

• Performed drug utilization review on the appropriate use of anticoagulants in patients with Atrial Fibrillation

• Reviewed adverse drug reaction analysis reports

• Updated formulary for Reliant Medical Group

Internal Medicine: University of Massachusetts Memorial Medical Center 11/14-12/14

• Attended ICU and oncology rounds with an interdisciplinary team, reviewed patient progress notes with a Pharmacist, and made appropriate medication related action interventions

• Attended pharmacy resident presentations and assisted in tutoring first year pharmacy students

• Provided drug consults to Physicians

• Presented to Clinical Pharmacists on Clostridium difficile infection Community Pharmacy: University of Massachusetts Memorial Medical Center 08/14-09/14

• Under the supervision of a Pharmacist, dispensed medications, adjudicated claims to health Plans, assisted patients with drug information questions

• Organized vaccination information statement (VIS) as well as standing order documents for Zostavax, and Tdap vaccines

IPPE rotations:

Institutional Pharmacy: Virginia Hospital Center 10/13-11/13

• Operated the Pill Pick robot to stock and dispense medication

• Stocked the Pyxis machines on the various inpatient floors

• Presented weekly to the Pharmacy staff on various disease states and drug reviews

• Presented to the pharmacy staff about proper drug disposal

• Observed the clinical pharmacist make interventions in the ICU

• Assisted in the preparation of IV admixtures

Community Pharmacy: CVS/Caremark Pharmacy 08/13-09/13

• Performed duties by receiving, filling, and dispensing new prescriptions

• Maintained patient profiles by updating current patient information

• Verified medications under the supervision of the pharmacist

• Counseled patients on over the counter and prescription medications

• Resolved insurance billing issues

PROFESSIONAL EXPERIENCE

Medstar Washington Hospital, Washington D.C 01/16 – Present Medical Technologist III, ASCP (PRN)

• Coagulation tests, blood gases, Urinalysis

Johns Hopkins Hospital, Baltimore, MD 8/08-9/11

Clinical Laboratory Scientist III, ASCP (Medical Microbiology Laboratory)

• Read gram stains of tissues, sterile body fluids, and respiratory specimen

• Ensured quality specimen for laboratory testing

• Performed quality control (QC) and proficiency testing

• Performed rapid HIV, Urine Leukoferrin and Streptococcus pneumoniae tests

• Processed and read culture plates including respiratory, Cystic Fibrosis respiratory cultures, urine (clean catch and catheterized), as well as stool cultures

• Specialized working in a BSL-III lab; used probes, modified Ziehl Neelson stains and culture method to identify Mycobacterium species

• Performed Mycobacterium tuberculosis susceptibility testing

• Read viral cultures, DFAs and performed C.difficile PCR testing

• Trained medical technology, medical students, pathology and laboratory medical residents on various culture work-up procedures, and biochemical tests

• Updated Microbiology laboratory guidelines and procedures

• Participated in professional development opportunities

• Facilitated and conducted research projects with Akonni Biosystems and Johns Hopkins Hospital on MDR-TB TruArray device

R Adams Cowley Shock Trauma Stat Laboratory, Baltimore, MD 9/07-6/08 Medical Laboratory Technician

• Performed Hematology tests: white and red blood cell estimates, coagulation tests, blood gasses, rapid HCG urine and blood tests

• Performed QC on all laboratory instruments

• Provided outstanding customer service to Nurses and Physician CVS Pharmacy, Washington DC 10/05-9/07

Pharmacy Technician

• Performed duties by receiving and entering, filling, and dispensing new prescriptions

• Transferred prescriptions, resolved insurance billing issues, assisted customers in the pharmacy and front store

• Operated the cash register, assisted customers with over the counter products

• Organized and cleaned work area

• Managed inventory using the inventory management system Aimrx RESEARCH

Tigist Assefa, Yvonne Linger, Darrell Chandler, et al. “Evaluation of the MDR-TB TruArray for the Detection of Isoniazid and Rifampin Resistance in Mycobacteria tuberculosis” poster presented at the Annual ASM meeting, New Orleans, LA, 2011

• Bench top TruArray MDR-TB test to identify genetic markers associated with susceptibility to rifampin and isoniazid by screening for the most common mutations in the rpoB, KatG and InhA genes in a few hours

PROFESSIONAL MEMBERSHIPS

• American Society for Health System Pharmacists (ASHP)

• American Society for Clinical Pathology (ASCP)

• American Society for Microbiology (ASM)

ACADEMIC HONORS/RECOGNITION

• ASCP High Honors

• National Dean’s List

• Who’s who among students in American Universities and Colleges

• Phi kappa Phi

• Alpha Mu Tau

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