Customer Service Sales
Resume:
Cindy Marie Rodriguez
Bloomington, CA 92316
Summary of Qualifications
• 20 years of customer service and sales support experience.
• Proven ability to meet or exceed all sales and customer service goals.
• Able to develop, maintain, and strengthen business relationships with customers.
• Pleasant personality, hard working, and dedicated to customer satisfaction.
• Outstanding verbal and written communication skills also bilingual (Spanish).
Education
January 2006 - Associates in Humanities / Criminal Justice, Chaffey Community College
August 1991 - June 1995 - A.B. Miller High School, General Studies
Awards
Staples, Associate of the Month for December 2006
Staples, Associates of the Month for October 2007
Staples, Associate of the Month for October 2008
Staples, Associate of the Month for May 2009
Staples, All Star June 2009
Staples, Associate of the Month for October 2012
Staples, All Star March 2013
Staples, Associate of the Month for December 2014
Work Experience
October 2007 – January 2009
Sears Grand / Shipping & Receiving
Greg (Back Warehouse Lead) Ontario, CA 909-***-****
• Receive, process and prep store inventory for sales floor.
April 2006 - Present
Staples / Copy Center Lead
Phillip Trotter, Ontario, CA 909-***-****
• Processing, detailing and utilizing full -speed printers, wide format printers, computers programs
and other finishing equipment.
• Monitor and coordinate all billing and shipping invoices.
•Perform quality control to ensure accuracy and highest levels of service.
• Respond to pricing inquiries, quotes and providing accurate information.
April 2006 - April 2006
Target / Overnight Team Member
Rancho Cucamonga, CA 909-***-****
• Replenished store merchandise from daily sales.
Work Experience Cont’d.
December 2005– March 2007
Smart & Final / Assistant Manager
John Bautista, City Of Industry, CA
November 2001– December 2005 Smart & Final / 3rd Key Associate
Jeannine Clark, Corona, CA
October 2001– November 2001 Smart & Final / 3rd Key Associate
Robert Lopez, Chino Hills, CA
July 1997– October 2001 Smart & Final / Part-Time Associate
Louie Gomez, Fontana, CA,
(Contact Information: (800) 427- 3443)
• Worked closely with district managers and managers to prepare sale promotions and
conduct a safe working and shopping environment.
• Provide sales information to managers and associates.
• Involved in new associate training.
• Responsible for receiving and transferring merchandise and making sure that product was in
stock and available for customers as soon as possible.
• Assisted customers daily with fast and courteous service.
Skills
• Forklift and Electric Jack certified
• Windows 95/98/2000, Word, Excel, Publisher, AS400
References
Herman McCullough – Staples District Manager 909-***-****
Christine Gordillo : 323-***-****
Diane Aguilera, Staples Inventory Clerk: 951-***-****
Contact this candidate