Customer Service Manager
Resume:
Houston, Texas *****
Anthony Alva
Cell – 713-***-****
Education
****-**** *.*. **** High School Houston, Texas
****-**** *** ******* *******, Texas
Welding Courses
Work Experience
2000 - 2001 East Houston Medical Center Houston, Texas
Linen Clerk
Inventories linen levels for carts in all departments including patient areas.
Restocks linen cart and records what has been restocked in accordance with par level sheets.
Keep carts in neat, clean and orderly manner
Orders and maintain an inventory of clean linen.
Faxes in order of linen to Tartan by 9AM every day.
Documents and summarizes by unit, quantities of linen distributed. Submits summaries to Material Management Coordinator.
2001 - 2001 Walgreen’s Houston, Texas
Cashier/Receiving Clerk
Unload merchandise off truck.
Restock shelves with merchandise.
Check out customers.
Return merchandise to proper place before closing the store.
Provide customer service to anyone in need.
2001 – 2007 Foot Locker Houston, Texas
Store Manager/ Assistant Store Manager/ Sales Associate
● Customer assistance in all areas including check out assistance,
Returns and exchanges.
● Ordering and Receiving of merchandise by approving and accepting invoices.
● Running daily reports of sales and month end reports.
● Assisted in managing the scheduling of employees.
● Stocked merchandise on shelves and replaced inventory when needed.
● Hiring and Firing of employees.
2008-2009 Zachery II Pasadena, Texas
Warehouse Production Tech
● Packed chemicals into barrels and prepared them for shipping.
● Prepared shipping labels from computer to ship chemicals overseas.
● Received incoming shipment of barrels and checked them for damages.
April 2010 – April 2011 A & L Industrial Services La Porte, Texas
A & L Sandblasting and Painting Inc.
Painter/Sandblaster-Leadsmen
● Paint and Sandblast tanks at BP Chemical Plant in Texas City, Texas
● As Leadsmen I have to supervise the crew and make sure the work is being
performed in a safe and proper manner.
May 2011 – 2013 E-Z Pawn Houston, Texas
Assistant Manager/Store Manager
● Worked with the Store Manager to maintain great customer service while
Overseeing business operations.
● Managed store operation in the absence of the Store Manager, including opening
and closing procedures.
● Responsible for hiring, scheduling and supervision of Team Members including
On the job training and following industry regulations and Company policy in
Order to prevent losses or damage to Company and customer assets.
August 2013 – 2015 Baker Hughes Oil Co. Houston, Texas
Mechanical Assembler
● Assembled Oil Tools
● Reading Blue Prints to build the Oil Tools
● Fork Lift Operator
● Testing Oil Tools for proper assembly
References
Bobby Gilbert. 713-***-****
Tim Mulvehill. 281-***-****
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