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Customer Service Driver

Location:
Los Angeles, CA
Posted:
March 06, 2016

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Resume:

Leonard A. Hernandez

***** ****** ******

La Puente, CA 91746

******************@*****.***

Cell: 626-***-****

Highly talented and accomplished professional with extensive experience in tractor trailer transportation

Delivers Excellent Customer Service

Maintains open communication with management and associates

Adept at training, motivating and managing personnel

Clean Driving Record

MILITARY SERVICE

10/1978-8/1982 UNITED STATES NAVY –Honorable Discharge Alameda, CA

2nd class Gunner’s Mate

Professional Experience

Charlie’s Produce – Irwindale, CA 02/2015 to 11/2015

Tractor Trailer Driver

Delivery of produce to Haggen Markets

Performed pre-trip and post-trip safety inspection of vehicles

Maintained accurate driver and equipment logs

Mentored new drivers on proper customer service approaches and techniques to ensure customer needs, complaints, and issues were successfully resolved within Company’s guidelines and standards

Wolfe Trucking – Van Nuys CA 06/2014 to 07/2014

Tractor Trailer Driver

Produce Delivery to the East Coast

Performed pre-trip and post-trip safety inspection of vehicles

Maintained accurate driver and equipment logs

Team driver

Alvin’s Seafood – Commerce CA 01/2010 to 06/2014

Tractor Trailer Driver

Local Produce Delivery

Performed pre-trip and post-trip safety inspection of vehicles

Maintained accurate driver and equipment logs

Communicated with drivers regarding traffic and weather conditions

Dr. Pepper Snapple Group - Vernon CA 02/2007 to 01/2010

Tractor Trailer Driver

Delivery of beverages

Performed pre-trip and post-trip safety inspection of vehicles

Maintained accurate driver and equipment logs

Executed drop and hook

California Community News – Irwindale, CA 05/1991 to 02/2007

Tractor Trailer Driver

Delivery of Newsprint, inserts, and paper rolls

Performed pre-trip and post-trip safety inspection of vehicles

Maintain accurate driver and equipment logs

Followed company protocol on vehicle cleanliness

Education and Training

Rio Hondo College – Whittier CA 01/91

Psychology courses

USN – Fire Fighting School – Treasure Island Base, San Fransisco, CA 05/80

Fire fighter Certificate

USN – Jet Mechanic School - Millington, TN 11/79

Mechanic Certificate

Schurr High School 06/78

High School Diploma



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