Customer Service Assistant

Cindy Bohanon

Huffman, TX

***********@*****.*** - 832-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

CNA - Certified Nursing Assistant

Houston Methodist Hospital - Houston, TX - March 2015 to December 2015 Responsibilities

Taking vital signs, intake and output measurements. In-depth knowledge of specimen collection, and documentation for all assigned responsibilities. Daily blood draws, care and removal of Foley catheters. Observe and report any changes in patient condition. Assist with personal cleanliness, nutrition, elimination. Answer multiple phone line system, chart in EMR, excellent customer service. Set up and break down of medical charts. Bathing and general care of newborns. Skills Used

Experience with Care 4, MethOD, Epic. Skilled at blood draws for adults and newborns. Assist with personal cleanliness, nutrition, elimination and activity Excellent attention to detail Strong interpersonal and communication skills. Knowledge of patient rights, aseptic and sterile techniques. CNA - Certified Nursing Assistant

Memorial Hermann - Humble, TX - June 2011 to March 2014 Responsibilities

Responsibilities

Taking vital signs, intake and output measurements. In-depth knowledge of specimen collection, and documentation for all assigned responsibilities. Daily blood draws, care and removal of Foley catheters. Observe and report any changes in patient condition. Assist with personal cleanliness, nutrition, elimination. Answer multiple phone line system, chart in EMR, excellent customer service. Set up and break down of medical charts.

Skills Used

Compassion, patience, organization.

Experience with Care 4, MethOD. Assist with personal cleanliness, nutrition, elimination and activity Excellent attention to detail Strong interpersonal and communication skills. Knowledge of patient rights, aseptic and sterile techniques.

CNA - Certified Nursing Assistant

Lamplighter - Azle, TX - March 2005 to January 2010 Responsibilities

Assisted MHMR adults with daily living activities. Meal planning and preperation. Medication reminders. General supervision

EDUCATION

Certification in Nurse Assistant

Texas Health School - Houston, TX

2010 to 2010

CERTIFICATIONS

CNA Certification

CPR

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