Customer Service Training

Objective

My long-term goals involve growing with a company where I can continue to learn, take on additional responsibilities, and contribute as much of value as I can.

Work Experience

Chemical operator technician, technology, Industrial/ 1997-2000 SC.Bacau

Ensure the safe operations, proper maintenance is made on the machine; Maintain the high quality standards; Production general; quality operations; chemical operator, chemical processing and technology. Wood, glass, metal, liquid, plastics; pharmaceutical processes general laboratory manufacturing industry.

Office administrator/ 2000-2003 SC.Sido Bucharest

Maintaining and developing contacts with existing and new customers about orders dnd payments; sending goods to clients; office administration - preparing, sending and recording accounting documentation and correspondence; Co-ordinate activities with other work units or departments.

Sales Professional/ 2003- 2005 SC.Bucharest

Progressive retail management experience with proven leadership;

Enthusiasm for serving public and professional business management;

Strong customer service orientation;

Excellent organization;

High standard of professionalism.

Certificate Cash Register Training- Canada, Toronto.

Insurance Auto / 2005- 2007 BCR Bucharest

Co-ordinate activities with other work units or departments;

Prepare and submit reports;

Maintaining the partnership;

Cooperation and direct support for promoting sales information available to the company's products;

To analyze the activities, and propose measures for its improvement.

Coach, Soccer/ 2007- 2009/ City Sports Club Toulouse/ France

Training, performing physical training, technical, tactical and theoretical of soccer players in the center of the club's children. Coordination and team participation in the various competitions organized.

OTHER SPORTS: Basketball, Handball, Badminton, Jogging Recreationl.

Player, club soccer/ 2009- 2010/ Hamburg,Germany

Matches and training to improve technical skills;

For learning the fundamentals; correct performance of motor gestures;

The didactic approach to training, building on technology development in coordination regime.

Education &Training

09/ 1990 - 06/ 1994 Industrial High School Diploma, No.4 Bacau, Romania

Description: lecturing, workshop, inorganic and organic chemistry laboratory

Specialization Industrial technology chemical

Polytechnic University of Bucharest

Certificate as a chemical technician, specialist technology.

Certificate Cash Register Training- Canada, Toronto.

Abilities

Correct and concise work;

Organizational skills with proven ability to meet strict deadlines;

Work with enthusiasm and professionalism at all times;

Team player with a professional manner;

A winning attitude with a passion for the game of soccer, and others;

Ability to multi-task and adjust to changing priorities;

Ability to work in a fast-paced environment;

Ability to learn new database software.

Computer skills

MS Excel; MS PowerPoint; MS Word; MS Outlook ; Auto Cad; QuickBooks.

Languages: English, French, Romanian.

Thank you

Contact this candidate