Manager Front Office

* ********

Spring Valley

NY

E-mail: *************@*****.***

Phone: +407********

OBJECTIVE Obtain a challenging leadership position applying creative problem solving and lean management skills with a growing company to achieve optimum utilization of its resources and maximum profits.

WORK

EXPERIENCE

Hotel Clipa*** 27 January 2015 09 May 2015

Hotel Clipa*** / Pensiunea

Clipa

10 May 2015 24 December 2015

Hotel Receptionist

Room reservations

Billing

Complaints

Greeting guests

Checking guests in/out

Wake up calls

Requests

Manager

Training the hotel's staff

Supervising the front office

Checking the rooms before arriving guests

Resolving the complaints

Solve the complains in hotel / hostel

Promotion of hotel services

Motivate the employees to come at work with their heart and make our guest to feel like home

QUALIFICATIONS Hotel Receptionist (European Union) INTERESTS Music, Internet, Football, Trips

REFERENCES References available upon request.

Robert Popa

Robe rt Popa 1

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