Administrative Assistant Customer Service
Resume:
Cathy Erickson
****-** *** ****** **, Edmonton, AB T6K 3Z5
Home: 780-***-**** Email: ****************@*****.**
Highlights of Qualifications
Over 10 years administrative and customer service experience
Bilingual in English and French
Excellent professional phone manner and interpersonal skills
Possess outstanding organizational skills with excellent attention to detail
and follow through
Intermediate computer knowledge – MS Office Suite, Microsoft Word and
Excel
Employment History
Receptionist/Administrative Assistant 2012-2015
Winnipeg Regional Health Authority
Greeted incoming clientele and general public
Effectively managed incoming calls on a multi-line system
Assisted in any administrative duties and assignments
Open, sorted and distributed incoming correspondence, including confidential documents
Provided admin support to all branch members of the team as required
Maintained electronic and hard copy filing system
Performed data entry and scanned documents
Maintained a neat and clean departmental appearance at all times
Administrative Assistant 2005-2011
Apple Lane Estates
Attended meetings, obtained and awarded quotes for property repair and maintenance
Maintained yearly budget assessment/assignment
Communicated with condominium, board members, and management
Effectively resolved customer inquiries and issues to the satisfaction of customers and management
Maintained the common property and assets of the condominium corporation
Home Care Attendant 1994-2012
Winnipeg Regional Health Authority
Assisted with getting clients up in the morning including washing/bathing and dressing
Assisted with preparation of meals, drinks and snacks
Provided assistance with toileting and changing clothes
Monitored health related conditions such as dietary and fluid intake
Assisted in the use of aids and other personal equipment
Provided general support as part of a caring team
Cathy Erickson 780-***-****
Education
Diploma 2012
Medical Administrative Assistant
Red River College, Winnipeg, Manitoba
Health Care Assistant Certificate 1995
Red River College, Winnipeg, Manitoba
Health Care Aide Certificate 1994
Winnipeg Technical Centre
Secretarial Arts Certificate 1990
Alberta Vocational Centre
References
Available upon request
Cathy Erickson 780-***-****
References:
Sylvie Roman
Winnipeg Regional Health Authority
640, 5 Donald Street
Winnipeg, MB
R3L2T4
Theresa Perdonic
Manager, Facility and Support Services
817 Bannatyne Avenue
Winnipeg, MB
R3E 0Y1
Marthe Wolensky
#308, 90 Chandos Avenue
Winnipeg, MB
R2H 1Y2
Contact this candidate