Sr. Business Analyst

Charles D Funderburg

* ******* ****** ****** *****, Houston TX 77004-7968

Home: 832-***-**** - **********@*****.***

Profile

Solutions-oriented Sr. Systems Analyst/Project Manager, possessing a unique combination of skills, including business analysis, quality assurance testing and applications development experience in top-tier commercial and government organizations.

Core Qualifications

Forecasting and planning

Scope and project definition

Business process improvement

Requirements gathering and subsequent artifacts

Project management

Requirement tracing

QA and User acceptance testing

Develop Data Quality controls through Data Governance Committee, which develops strategies to eliminate data redundancy, improve data accuracy, increase data availability, and increase speed at which data is accessed. Consolidating data into one source does this, typically a central ERP system with auxiliary tables so all apps get consistent data. Also created normalized table designs to eliminate duplicate data within tables.

Develop user access/security rights to eliminate, as much as possible, data corruption

Skills

Experience

Total Years

Last Used

SDLC

Expert

23

2016

SQL: Queries, Sprocs, SSAS; SSRS; SSIS;

Candidate for MCSA June 2015

Expert

15

2014

MS Office Tools (Word, Excel, Visio, PowerPoint)

Expert

23

2016

Reporting Tools (Crystal Reports, SSRS)

Advance

20

2014

Database (Oracle, SQL Server, TSQL)

Advanced

15

2014

Project Management

Advanced

15

2014

EDI

Advanced

10

2014

ERP (Sage Pro, SAP)

Advanced; Beginner

10.75

2014

AR/AP/Inventory/Manufacturing

Advanced

10

2014

Business Systems Analysis

Advanced

23

2016

Project Management

Advanced

15

2016

Communication; Critical Thinking

Advanced

23

2016

Professional Experience

Monarch Park Web Consultants Feb 2014 to present

Senior Business Systems Analyst/Consultant

1) MD Anderson Cancer Center contract

Houston, TX 77030

1)Worked on the Governance, Risk, and Compliance Software

2)Developed Documentation to go along with the project, including:

a.Business Requirements Document

b.User Guide

c.Test Plans (QA, UAT)

3)Developed training course, and related slideshow

2) Stewart Lending Services Contract – Houston, TX

1) Worked on a project to migrate software and related data to Stewart Owned and Proprietary Software

Gather requirements from end users and write associated artifacts: Business Requirements Document; Technical Specification Documents, and User Acceptance Documents in M.S. Word.

Work with developers to translate user requirements to Technical Specification Documents in MS. Word.

Developed process flows and data flows in M.S. Visio, on which developers based their programming.

All documents are stored in SharePoint repository, and are available to all team members.

Collaborated with Sr. Developers to determine where Dev, QA, Staging, and Prod servers and their respective address are. Used the different servers for each stage of development

Used SQL and SSRS to provide reports on feasibility and data analysis; SSIS for data ETL, and SSAS for data analysis which I gave to the Six Sigma Team

Project Leader/Manager Senior Business Analyst

April 2005 to February 2014

MTS Medication Technologies - St. Petersburg, Florida

1) Oversee the SDLC for all new development, and all defect corrections for all ERP systems and Manufacturing Costing Systems.

Developed long term strategies for improving effectiveness of IT department and Software Development process.

Helped incorporate Agile Software Development methodology

Developed strategies for improving Help Desk/Call Center operations

Responsible and accountable for management of multiple related projects

Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including external stakeholders

Interface with HRIS databases; use Employee information to determine Labor Rates

Maintain continuous alignment of program scope with strategic business objectives

Develop library of reports, Data warehouses, cubes in SSAS, SSRS; used SSIS for ETL.

Research best products and tools to use to developing software applications, including Off-The-Shelf and third-party tools, including back-end database, ERPs, Web development tools

Oversee the budget for the IS Department

Use MS Project (Web Access) and SharePoint as project tracking software

-

Sr. Consultant, C & C Software

June 2000 to Present

Apollo Beach, Florida

1) Oversee the SDLC for development, and managed budget, resources, and expenses for various Government Agencies and Consulting Companies

Project manager overseeing developers, testers, and end users

Led studies to improve overall business efficiency through Gap Analysis, and studies on ROI

Assured that projects were executed efficiently, using Agile Metrics

Interfaced between end-users and technical and business management

Researched best products and tools to use to develop software applications, including Off-The-Shelf and third-party tools

Developed queries for analytics in SQL Server and Oracle (using TOAD)

Trained in VB, Access, HTML, and Java, both for MPWC and as a contract trainer.

Projects Managed:

Data Interchange programs for Managed Workers Compensation Cases.

Tracking systems and statistical reports for Merchant/Credit Card Processing and Financial Services Company,Global Payments Data-entry and retrieval web applications for National Research Laboratory.

Service Industry software program which tracks AR/AP Customer Management, and Scheduling.

Financial programs which track merchant and credit card processing, as well as financial investment tracking for Online Resources and Communications.

HR Time and Attendance Systems, which interface with Lawson/HR database, and tracks Time and attendance, and Payroll functions.

Had to access Employee information, which pointed to Time and Attendance Records.

Senior Systems/Business Analyst, Project Lead

September 1997 to June 2000

Information Systems Integrators - Leesburg, VA

1)Project lead on various projects Acted as liaison between technical and non-technical stakeholders, and maintained effective communication between all parties.

Oversee the development of application specifications and timelines, and tracked the progress of each project through all milestones and deliverables

Develop and maintain project timelines and resource plans to ensure success of projects' timeliness and budget.

Interface between end-users and technical and business management.

Research best products and tools to use to developing software applications, including Off-The-Shelf and third-party tools.

Projects Managed:

Develop HR Modules in that interface with Lawson ERP and Oracle database for Northern Virginian Electrical Coop.

Perform a feasibility study solving a database design issue for ITG Consulting.

Determining how best to support a back-end database from a graphical front end.

Provide liaison support for users/testers and developers for Y2K testing of various billing systems, which deal with A/R, A/P, and most other accounting functions.

Develop systems in for Scarborough Asset Manager system, which deals with investments, 401(k)'s, mutual funds, stocks, financial portfolios, Accounts Payable, and general finance operations, like cash flow, ROI, Profit/Loss Statements.

Project Leader/Manager Senior Systems Analyst

October 2014 to June 2015

Monarch Park Web Consultants; Houston, TX

1.Project Manager AC4S Contract

Produce Documentation and coordinate efforts for website

2.Project Manager Greek Is Neat Contract

Produce Documentation and coordinate efforts for website

3.Attend Training at New Horizons Learning Center

SQL Server Querying

SQL Server Administration

SQL Server Data Warehouses

Education

B.S : Computer Science

University of Maryland - College Park, MD.

Computer Science

Core Accomplishments

Bring projects in consistently on time and under budget; usually at a 10% savings, which cuts costs and increases profitability;

Communicate clearly and effectively with all stakeholders in every project, resulting in more clearly defined objectives, and more efficient end products; Build efficient teams of developers, analysts, QA, testers, and User Stakeholders, to foster a sense of unity in developing projects, and achieving successful results for all involved;

Define sound guidelines for effective project management, to include project initiation by stakeholders, approval by managers, and change management procedures to ensure cooperation and achievement of a common goal;

Provide good venues for regular status meetings and communications, to ensure expectations are effectively managed;

Use project management tools to ensure milestones are successful, on time, and time is accounted for precisely;

Develop a strong sense of key players in the organization with whom to communicate the appropriate information, and to best expedite successful completion of the project;

Treat all stakeholders in the project with equal respect. When the positive traits in each team member are emphasized, without bias, all become valuable contributors, thereby fostering a sense of success in all involved

Skills

1. Agile, JAD development methodologies;

2. Business Process Re-Engineering

3. Databases: design and development

4. SDLC and artifacts: BRD; Tech Design Documents; QA testing; UAT

Contact this candidate