Management Manager
Resume:
Sherif Gaafar
Masters in Computer Science - MSCS
Project Management Professional – PMP
Risk Management Professional – RMP
Prince2 Certified – Practitioner Level
Balanced Scorecard Professional
******.******@*****.***
ae.linkedin.com/pub/sherif-jaffar/22/267/981/
Delivery Oriented, Quality Directed, Team Booster
Project Manager
Executive Summary
A high caliber project manager with gravitas and a proven track record of successful delivery of projects through methodical, thorough and diligent work focused in application delivery. Sherif has 11+ years in the technology, financial, and project management sector. Throughout his career he has successfully managed and delivered above 10+ projects and was directly accountable for project budget exceeding 25 Million Dirhams.
Recognized as person, process and technology problem solver with an ability to assimilate complex issues from multiple stakeholder/business unit perspectives, assess business applicability, and build consensus for the adoption of innovative solutions with targeted business benefits; operational efficiencies, commercial gains and delivery excellence.
Sherif is looking for an opportunity to join an international environment in a senior management position which includes constant development possibilities and a challenging working environment. Would desire tasks requiring strong interpersonal skills, leadership and project management. In next three years I am seeking to develop into a Program Manager role.
Areas of Expertise
•Project and Change management
•Risks and Issues management
•Planning and scheduling
•People and Team management skills of different work streams.
•Financial and Budget management
•Stakeholder management
•Business Case and Benefits Realization
•Tracking, Reporting and Governance
•Software Development Life Cycle (SDLC)
•Quality and Test management
•Business requirement definition
•Process optimization and management (LSS)
•Project and PMO governance.
•RFP and procurement management
•Shortlisting and Vendor Evaluation management
•Scope management
Career Highlights
•Secured a AED 4.5 million IT budget for the enhancement and upgrade of Reem Finance’s IT division’s infrastructure through systematic and quantitative analysis of the division capabilities within 3 months of my appointment.
•Coordinated and managed a smooth selection of an AED 7 million Finance/Loan Origination Solution (FOS/LOS) across all bank divisions in a period of 3 months through coordinated and highly organized presentations and demos. This allowed the project to move to the next stage of procurement and contracting in record time.
•Managed to return a 3 month delayed project that was highly prioritized and complex back to the initial baseline targeted date through effective stakeholder management, resource management, and project crashing with minimal budget and quality impact. The project was recognized by the vendor as the fastest implementation for the solution and published in the news.
•Assisted in the establishment of the change management office (PMO) by defining and documenting office governance, policies and procedures, and templates. This enabled the team to function in a unified manner across the organization. It additionally aided the organization in the project portfolio project prioritization and selection to align it with the business strategy.
•Through methodological analysis and management of development team support and bug tracking solution. We have reduced the number of bugs/incidents on core banking system to 0. This resulted in higher customer satisfaction as well as increased the number of enhancement output and project delivery of the bank.
•Using NLP and stakeholder management I was able to bridge a concrete foundation between the business units and the technology office in order to demonstrate the importance of the project management office which allowed for smoother communication lines between the teams and accordingly allowed for faster, focused project delivery.
Career History
Aug 2014–Jan 2015:
IT Manager - Reem Finance
Reporting to the Chief Financial Officer and Chief Executive Officer, as the IT manager I am responsible for the Overall planning, management, and control of all IT related activities including but not limited to:
360 management for IT - including communication architecture, hardware and applications
Collaboration with internal stakeholders on IT decision-making
Providing prompt and cost-effective solutions for business needs
Develop and maintain annual capital and operational budget for IT across the organization
Maintain a hardware/software asset list and ensure that essential controls are in place
Monitor security usage and compliance with systems usage and agreements
Maintain a effective and prompt helpdesk function
Hire, train and develop support staff and their systems knowledge
Business and IT Projects
Vendor Management
Procurement Management
Feb 2011–Jul 2014:
Project Manager - Al Hilal Bank
Key Responsibilities:
Manage and Review project status reports for the Projects Sponsors under the program.
Ensure that the projects operate within the approved budget.
Monitor and approve all budgeted program expenditures.
Identify and evaluate the risks / Issues associated with program activities and take appropriate action to control the risks.
Monitor the projects activities on a regular basis and conduct an regular evaluation.
Report evaluation findings to the project steering Board and Sponsor/s, and recommend changes to enhance the program, as appropriate.
Manage vendor evaluation and selection as per policies and procedures.
Manage and review business requirement document gathering and generation.
Participate in contract negotiations and agreements with procurement.
Project Portfolio
Participate in project portfolio planning.
Maintain and Review the general health of the Project Portfolio.
Conducting regular reviews to the progress of the projects under the portfolio to ensure accurate and timely reporting, the quality of projects documentation and delivery.
Provide advice and expertise for programs/projects under the portfolio.
Continuous Improvement for portfolio policies, processes and procedures.
Develop initiatives to promote project and portfolio management methodology and objectives.
Key Projects:
Information Agenda Program
UAE Fund Transfer System (UAEFTS)
Liability Management System
Application Scoring Engine (Retail Credit Scoring)
Etihad Credit Bureau (ECB)
May 2005–Feb 2011:
Acting Development Manager
Union National Bank
Key Responsibilities and Achievements:
• Functioning as a team leader for Temenos fixing/ enhancement team from the bank’s side to analyze possible solutions to problems arising from the development of the New Core System (T24) and implementing a corrective action.
• Evaluating and identifying organizational requirements as well as recommending IT infrastructure solutions in addition to up-grades to ensure acceptable levels of security and data recovery plans.
• Analyzing critical business issues and requirements and developing immediate as well as long-term solutions.
• Investigating and researching system issues and errors to determine causes, and implementing corrections to data, system and processes for efficient functioning and troubleshooting.
• Allocating work modules to various teams under purview as per expertise in specific domains and consistently following up on the progress of modules, to ensure seamless integration upon completion.
May 2004 - May 2005:
GSM Product Manager/ Software Engineer - LG Electronics
July 2003-May 2004
Software Developer - Future Group
Educational History:
Award & Certifications:
In Progress
Masters in Business Administration
September 2010
PMP Certified
Abu Dhabi University
December 2012
NLP Coach/Practitioner Certified
January 2013
Masters Computer Science
January 2014
RMP Certified
Abu Dhabi University
March 2014
ITIL v3
GPA: 3.8
March 2015
Prince2 Practitioner Certified
June 2003
Bachelors Computer Science
May 2015
Balanced Scorecard Professional
American University of Cairo
October 2015
Lean Six Sigma
GPA: 3.4
Personal Information
Date of Birth: October 29, 1979.
Religion: Muslim.
Marital Status: Married.
Nationality: Egyptian. (Visa currently on UAE National Spouse)
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