Information Technology Management
Resume:
Brian Harvin
Baldwin, NY *****
********@*****.***
SUMMARY:
Analytical Technology professional with over 19 years of diversified business experience in the delivery of Information Technology Products, Service Delivery, Risk Assessment, Application Support and Project Management to financial clients is seeking a new challenge. My background includes knowledge of business concepts aligned with technology enabling me to manage high-level technical requirements for business solutions. I’m an effective leader with unique abilities to develop and motivate diverse teams to achieve business objectives in a variety of environments.
TECHNICAL PROFICIENCY:
Languages & Protocols: SQL, Fix Protocol 4.2 - 4.4, Managing Perl and Python scripts, ACH, FedWire.
Databases: Oracle, SQL Server 2005 & 2008,
Operating System & Platforms: Windows server 2003/2008/2012, Windows 8, UNIX, Linux, AIX, VMS
Mainframe: DB2, CA-7, IMS, JES2
Monitoring Software: Control-M, HP Openview, Tivoli, Service Now, ITRS, JIRA
Messaging Software: Tibco, 29 West/Informatica, IBM MQ
Certifications: Certified Scrum Master (CSM) License Member: 000325190; ITIL Foundation Certificate in IT Service Management, License GR750032679BH
Tools: Microsoft Office, Visio, MS Project
Technical Skills, Knowledge & Abilities: Web-based & Client Server Applications, Fix Protocol, Order Management Systems, Network protocols, application infrastructure, Testing Tools, Testing Methodology, Software Applications Test Concepts, Software Delivery Life Cycle, Experience with Automated Test Tools & Verification and Validation Strategies, Manage Multiple Assignments Concurrently, Understanding of the Business and Technical Requirements.
PROFESSIONAL EXPERIENCE:
TECHNICAL SPECIALIST
Direct Edge, A BATS Global Markets Company – JERSEY CITY, NJ 07/06 – 03/15
Major Responsibilities/Application Support/Business Analyst
•Performed daily system checkouts to ensure successful trade reconciliation with Deposit Trust & Clearing Corporation (DTCC). Generate nightly SQL process & Market Data Reports while normalizing the trading environments for next day trading.
•Managed 2nd and 3rd shift daily operations and the Application Support team.
•Monitored application software and technical components of two equity exchanges and reported status for internal/external customers. Investigate production problems via FIX logs and SQL queries and effectively informed development and senior management.
•Lead, coordinate and perform major application releases based on JIRA release notes and functionality.
•Implemented bug fixes, incremental releases and daily changes using Service Now and verified that production changes will not have a negative impact on next day trading.
•Developed and maintained application documentation such as user guides, process and procedures, shift task workflow and contingency plans for the trading platform.
•Coordinated operational testing and weekend test activities.
•Contributed to change management process and approve/reject changes to avoid unnecessary risk or potential conflicts.
Business Analyst
•Facilitated and organized Agile Scrum meetings which included Daily Scrums, Sprint Reviews and Sprint Planning.
•Participated in Agile Scrum meetings and worked closely with Development, Quality Assurance and Project Management teams throughout the development life cycle to ensure proper implementation of new product features.
•Collaborated with management and external stakeholders to identify and implement changes to production environments.
•Conducted in UAT and SIFMA industry-wide testing with ECN’s, Exchanges and Broker Dealers to test new industry and internal functionality changes.
•Coordinated user interviews to gather and analyze requirements.
• Communicated with clients and company about the clients business needs.
•Assisted Product Managers in coordinating product launches and new featured rollouts.
OPERATIONS SPECIALIST II – MANAGER
FEDERAL RESERVE INFORMATION TECHNOLOGY (FRIT) – EAST RUTHERFORD, NJ 11/02 – 07/06
Major Responsibilities/Duties (Operations Specialist II – Manager)
•Responsible for Treasury application and insured end of day processing payments (approx. 2 trillion daily) for external bank reserves were correct as per regulatory requirements.
•Responsible for processing over $100 billion in transfers via ACH for other governmental agencies and bank institutions.
•Supported real time Fedwire transfer system approx. 5 trillion daily among other bank institutions.
•Coordinated implementation efforts associated with performance improvements initiative within the organization in support of services provided to the Central Business Application Function.
•Managed the daily workflow of approximately 20 employees within Computer Operation Department area.
•Recommended promotions, hiring of new employees, disciplinary actions, etc. to ensure that productivity, efficiency, and quality standards were met. Consistently monitored output and made necessary adjustments to achieve or exceed targeted department goals.
•Responsible for the performance of Central Application Processing System, ensuring integrity of financial transactions and satisfaction of service level agreements. Recommended automation enhancements to monitor software components.
•Maintained a professional business relationship with users of the Federal Reserve Districts, Federal Reserve banks and third party vendors.
OPERATIONS SPECIALIST IV – Business Analyst
FEDERAL RESERVE INFORMATION TECHNOLOGY (FRIT) – New York, NY 12/94 – 11/02
Major Responsibilities/business analyst
•Liaison between the Business and Operations.
•Defined and wrote detailed requirement specifications for new production enhancements.
•Created and maintained procedures and documentations.
•Trained and provided knowledge to Operations on the Treasury Application supporting Fedwire transfers.
EDUCATION:
Masters of Social Work - Adelphi University - Garden City, New York 1998-2001
Bachelors of Science Psychology - York College - Queens, New York 1994-1998
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