Customer Service Sales

MARIA AYBAR CABRERA

Date of birth: **-**-****

Mail: **************@*******.*** / cell:347-***-****

*** * *** ** ****. 3G, Bronx, NY 10452

LABORAL EXPERIENCE

February 2001 - 2009: PRODUCTOS AVON

Charge District Sales Manager

Activities: Recruiting constantly new representatives, Investigated and resolved representatives customers inquiries and complains in an empathetic manner, Cross trained and backed up other customer service manager.

Adhered to all confidentiality requirements at all times.

Promptly responded to inquires and request from prospective customers.

Strong leader of customer support staff.

Trained staff on operating procedures and company services.

June 2011-2012: 2P TECNOLOGHY

Charge: Sales executive

Activities: Met new customer, Promptly solve the inquiries and request from prospective customer, Productivity, Update customer orders from start to finish in an accurace and timely manner.

November 2012-Actual ROYAL PRESTIGE

Charge: Independient Sales Distribuitor

Activities: Recruitment new people, vendors, met new customer,

asistance to my line.

Resolved unsolved customer issues.

ACADEMIC STUDIES

2010: MBA MARKETING

Universidad del Caribe, Santo Domingo, Dominican Republic

COMPLEMENTARY FORMATION

Computers knowledgement, administrative management, seminars: emotional intelligence, taking with influency, ontologic lenguaje, recruitment, management multinivels system sales, personal superations.

IDIOMS

Inglish: Fluency Oral-written

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