Customer Certified

Richard Andrew Szasz

Middlefield, OH *****•*******@*****.***•1-440-***-****

Professional Summary

Data-driven operations and program management professional with 9+ years of experience leading teams, managing budgets, developing operational systems, and driving organizational improvement initiatives. Proven success in budget oversight, staff development, data analysis, process optimization, stakeholder engagement, and workforce program management. Recognized for building scalable reporting systems and delivering operational solutions that improve efficiency and decision-making.

Key Accomplishments

Operations & Financial Management

• Oversaw programs with cumulative expenditures exceeding $850,000, ensuring fiscal accountability and strategic resource allocation.

• Developed Excel-based payroll and budget tracking systems used to manage approximately $180,000 in annual program funding.

Data Analysis & Decision Making

• Built reporting and tracking systems adopted by additional regional offices to improve financial transparency and operational oversight.

• Analyzed workforce, payroll, and performance data to support budget planning and management decision-making. Leadership & Staff Development

• Supervised, trained, and developed a team of up to 7 staff members through coaching, goal setting, and performance management.

• Provided technical assistance and operational guidance to supervisors and staff regarding data analysis and process improvement strategies.

Strategic Partnerships & Community Relations

• Built and maintained partnerships with 52 worksites, including 36 private-sector employers and 16 public-sector agencies.

• Collaborated with employers, government agencies, and community stakeholders to expand workforce opportunities.

• Coordinated workforce initiatives with six school districts to support recruitment, engagement, and program participation.

• Selected to present recruitment and outreach strategies at the Ohio Workforce Association State Conference. Academic Training

• Graduate-level training in learning theory, instructional design, motivation, curriculum evaluation, and educational assessment.

• Studied cognitive psychology, human development, and evidence-based instructional practices across diverse learning environments with a core focus on memorization encoding and retrieval.

• Developed expertise in program evaluation, educational technology, and data-informed instructional improvement.

• Completed advanced coursework in business conflict resolution, including negotiation, mediation, and workplace de- escalation strategies.

Professional Experience

OhioGuidestone

Geauga County Workforce Supervisor June 2024 - Present Senior Professional Development Coach May 2017 - June 2024 Ravenwood Mental Health

Community Psychiatric Supportive Treatment Worker October 2016 – March 2017 Youth Care Worker October 2015 – October 2016

Education

Master Of Education December 2020 Major: Educational Psychology Kent State University GPA: 3.5

Bachelor of Arts May 2015 Major: Psychology

Hiram College GPA: 3.09 Major GPA: 3.3

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