Customer Service Manager
Resume:
Marcus A. Pezzotti
*** ********* ****** ***** *****, SC 29445
Cell: 843-***-****
**************@*****.***
Objective
To work with a reputed organization in a position where I can develop and utilize my versatile skill set and add demanded value to the organization. Change my life and the lives of everyone around me with my dedication and determination to be successful and make a positive difference in the lives of everyone I come into contact with.
Summary of Qualifications
Ø People person
Ø Great experience with Customer Service
Ø Advanced Problem-solving skills
Ø Ability to Multi-task
Ø Extremely Professional
Ø Mechanical Skills
Ø Ability to think outside the box
Ø Great management skills
Ø Team player
Ø Always on time and ready to work
Professional Experience
Charleston Electric Summerville, SC
Electricians Helper January 2015- Present
§ Drive work van
§ Keep all tools and materials organized and stocked
§ Change out receptacles and switches
§ Whole house re-wiring
§ Replace/ install Ceiling fan, exhaust fan, and light fixture
§ Replace/ install breaker panels
§ Keep a log of all jobs and tasks throughout the day
§ Have great customer service
§ Replace/install service meter for electrical service entrance
§ Troubleshoot multiple electrical issues
§ Install new receptacles and switches
§ Have knowledge of electrical code
Professional Drywall and paint North Charleston, SC
Dump Truck Driver July 2014- December 2014
§ Drive form job site to job site in timely fashion
§ Deliver materials needed for specific job
§ Load and unload truck using forklift
§ Keep truck clean
§ Change fluids and regular maintenance
§ Prime houses/ hang and finish drywall if needed
§ Very physically demanding; a lot of heavy lifting
§ Keep detailed log of places I have been, materials picked up and dropped off
Kelly’s BBQ Summerville, SC
Cook/ Kitchen Manager July 2012- December 2014
§ Cooking
§ Keep kitchen, cooler, freezer and stock room clean
§ Put up stock
§ Keep kitchen, cooler and freezer and stock room organized
§ Work long hours
§ Must have good time management
§ Train new employees
§ Provide great customer service
§ In charge of caters, deliveries, and buffet line
Under Construction Water and Sewer Summerville, SC
Pipe Fitter Helper July 2011 – December 2012
§ Inventory Control
§ Taking care of equipment
§ Repair water and/or sewage pipes
§ Install water meters
§ Install water and sewage pipes
§ Travel to different locations
§ Repave roads
§ Toilet repairs
§ Repair sewage pump stations
§ Install sewer pumps
§ Pouring concrete slabs
Pizza Hut Goose Creek, SC
Manager/cook September 2010 - May 2011
§ Management responsibilities; overseeing employees
§ Organizational Skills
§ Performing opening and closing duties
§ Unloading Trucks
§ Stocking equipment needed
§ Answering phones and helping customers
§ Cooking
§ Cleaning
§ Trained new employees
§ Providing Excellent Customer Service
Gilligan’s Goose Creek, SC
Cook January 2010 – February 2011
§ Inventory Control
§ Providing Excellent Customer Service
§ Stocking
§ Cleaning
§ Keeping Stock room organized
§ Performing opening and closing duties
§ Cooking
§ Working long hours
Art of floors
Charleston, SC
Floor Installation Helper February 2009 - November 2009
§ Providing excellent Customer Service
§ Keeping all equipment organized
§ Carpet Repairs
§ Install hardwood floors
§ Install laminate flooring
§ Install tile flooring
§ Install carpet
§ Install carpet padding
§ Heavy lifting
§ Working long hours
§ Taking care of equipment
§ Taking measurements
§ Traveling to different locations
Education and Training
Stratford High School – Goose Creek, SC
High School Diploma
Trident Technical College - North Charleston, SC
One year Aircraft Assembly Technology Certificate
Key Words
Hard-worker, Compliance, Driven, Dedicated, Passionate, Successful, Team player
Contact this candidate