Technician Project Management

CAREER OBJECTIVE

To obtain a full-time position in which I will be able to gain experience, utilize attained and acquired skills and knowledge as a member of an organized team EDUCATION

George Brown College, Toronto, Ontario September ‘08 – August ‘09 Wireless Networking

• Advanced Network Analysis and Management • Network Operations

• Voice Network Technologies and Techniques • Linux/UNIX Completed Projects:

• Created a web-based SIP phone using Flash, Asterisk IP PBX, and Linux apache Web Server

- Allows companies to place phone on website and connect to company phone system

- Modifi ed code for full Linux functionality, which was not done previously

• Created a web-based collaboration client

• Successfully created and troubleshoot several enterprise-level projects Centennial College, Toronto, Ontario September ‘04 – August ‘07 Electronics Engineering Technology Advanced Diploma Relevant Courses:

• Project Management • Wireless Communication

• Occupational Health and Safety • Data Communications & Networks WORK EXPERIENCE

Softcom, Toronto, Ontario July ’13 – Feb ’15

Corporate IT Administrator

• Support 100+ users on-site and remotely

• Configure new desktops/laptops and provision new users

• Maintain offi ce infrastructure, including cabling and phones

• Managed and maintained Windows/Linux servers, Exchange mail server. AVINASH DHANAI

Avinash Dhanai Page 1 of 2

A: 44 Barolo Road, H: +1-416-***-****

Etobicoke, ON P: +1-416-***-****

E: *******.******@*****.***

Softcom, Toronto, Ontario May ’11 – July ‘13

NOC Technician

• Assist Senior Network Administrators in keeping the network functioning at optimal levels.

• Ensure the security of Softcom’s network from threats originating from both inside and outside the organization

• Deploy, confi gure, maintain and monitor the active network GTSI, Brampton, Ontario September ’08 – February ‘1 1 Desktop Support

• Troubleshoot users’ technical problems and provide technical assistance for Windows operat- ing systems via e-mail, phone and in person

• Monitored and maintained daily and month-end server backups

• Confi gured new or recently formatted desktops and laptops

• Install and upgrade PC components such as video cards, RAM and hard drives Avante Security Incorporated, Toronto, Ontario March ‘08 – August ‘08 Alarm Technician

• Installed, tested, and troubleshoot wireless and hardwired electronic security devices, panels, and cameras

SKILLS & QUALIFICATIONS

Technical

• Confi guration, diagnosis, repair and preventive maintenance of computers

• Installation and confi guration of operating systems and network operating systems

• Peripherals: Blackberry, Scanner, Printer/Fax/Copier, Projector and Backup drives Networking

• Create and manage user, computer and group accounts (Active Directory)

• Install, confi gure and support an organization’s LAN

• Network Hardware: VoIP phones, Cisco Switches, routers, PIX fi rewall, and access points Operating Systems and Application Software

• Windows Server 2000/2003, 2000/XP/Vista/7, Linux and Cisco

• Microsoft Offi ce, OpenOffi ce.org, Adobe Acrobat/Reader and Microsoft Visio

• Monitoring Tools: IpMonitor, Zabbix, Nagios, Cacti, Zenoss

• VMware

• XenCentre

REFERENCES AVAILABLE UPON REQUEST

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