Medical Technical Support

ANDRE BRAMWELL

EMAIL: **************@*****.***

PHONE: 832-***-****

EDUCATION

Associate in Business Administration 2009

Houston Community College, Houston, TX

Bachelor of Business Administration & Accounting 2011 University of Houston-Downtown, Houston, TX

EXPERIENCE

Cambridge Hospital, Houston, TX 12/2013- Present

Medical Billing/Medical Records

• Prepare Medical charts for patients and physicians, conduct medical chart audits, and verify correct billing statements.

• Handle incoming calls and order medical records for patients and physicians. Jim Adler and Associates, Houston, TX 06/2013-12/2013 Mass Tort Specialist

• Handled and screened Mass Tort leads, responded to 50-100 calls per day, indexed and filed case records.

• Interviewed potential claimants in regards to their case. CTS-PCS, Houston, TX 07/2007-06/2011

Dell Center CSR

• Managed Alienware damage re-quotes and handled Dell Laptop discrepancy issues.

• Re-quoted damaged LCD screens, motherboards, speakers, and additional computer parts in need of repair.

• Provided repair quotes to customers across the United States, approved or denied requested replacement of parts, worked with technicians to diagnosis and implement a plan for each Alienware unit.

FMC Technology, Houston, TX 07/2004-07/2007

Office Services

• Conducted mail routes and managed the shipping and delivering of packages throughout the company, scanned, tracked, and labeled packages mailing out from the facility

• Managed set up of cubicles, tables, conference rooms, and concession stands for business meetings and company events.

Adecco, Houston, TX 12/2002-07/2004

Yahoo IT Support/CSR

• Provided web hosting, building, and technical support for Yahoo Small Business Owners at an inbound call center.

• Conducted troubleshooting of websites and html, while providing the customer with the necessary information to get their site up and running.

• Handled pop client issues with customers’ business and website email. RELEVANT SKILLS

• Advanced knowledge of all Microsoft Suite programs, Accounts Payable, Accounts Receivable, QuickBooks, Adobe Reader, and Photoshop.

• Typing Speed of 65 words per minute.

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