Receptionist

Administrative Assistant – Customer Service

Judi Hermanson Glover

949-***-**** ***********@*****.*** Aliso Viejo, CA 92656

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Core Strengths

Administrative Organization Detail-Oriented Assertiveness

Motivation Coordination Team Attitude Integrity

OBJECTIVE

To obtain a challenging and rewarding administrative assistant career that offers opportunities to support

others as well as self-improvement and professional growth through the demonstration of full potential.

AREAS OF EXPERTISE

Word Processing, Excel, PowerPoint, Outlook,

Data Entry

Superior Interpersonal Skills

Outstanding Customer Relation

Hard Working, Detail-Oriented

Highly Organized and Strong Analytical Abilities

Time Management, Prioritizing

Able to multi-task in fast-paced environments

Skilled at Transcription

EMPLOYMENT HISTORY

Accurate Background (Temporary Position 11/2015 – 2/2016

Assistant Human Recourses scanning documents for transition to paperless process

Provide backup for front office receptionist

Assembled new hire packets

Customer Service (Temporary Position)

COX Communication 5/2015 – 9/2015

Front office receptionist

Facilitate electronic component orders for customers

Set up office equipment for opening, take down office equipment for closing

Enter customer data into database to partner with Customer Solutions Specialists

Receptionist (Temporary Position)

United Capital – Irvine, CA 2/2015 – 5/2015

Front desk receptionist

Responsible for all incoming calls; transferring to Customer Service or directly to employee

Receptionist (Temp to Perm Position)

Athenix Body Sculpting – Irvine, CA 7/2014 – 12/2014

Front desk receptionist

Schedule patients for pre surgery, surgery and follow-up appointments

Check in patients

Keep rooms clean for incoming patients

Receptionist (Temp to Perm Position)

Alicia Medical- Center Laguna Hills, CA 3/2014 – 6/2014

Front desk receptionist

Call patients about upcoming medical appointments

Check in patients

Prepare patients medical folders

Call for medical benefits for patients

Scan medical charts

Receptionist (Temporary Position)

ICU Medical – Laguna Hills, CA 4/2013 – 10/2013

First impression for all visitors, customers and vendors

Notifying employee of outside customer visiting the site

Customer Service/Receptionist (Temp to Perm Position)

Dana Point Marina – Dana Point, CA 1/2013 – 3/2013

Provide customer Service for incoming customers applying for boat slips

Receptionist for Dana Point Marina

Responsible for updating insurance dates in customer files

Administrative Assistant (Temporary Position)

CHOC Children Foundation – Anaheim, CA 4/2012 – 10/2012

Administrative Assistant to Foundation Department Director

Accountable for CHOC Children’s Contracts, placing them in Meditract system

Responsible for entering invoices in the purchasing department system

Help with Setting up Briefing tours and hard hat tours for the Foundation Department Guild

In charge of scanning contracts, entering them as .pdf files and forward to legal department

Administrative Assistant/Receptionist (Temporary Position)

Premium One Title Company - Irvine, CA 8/2011 - 10/2011

First impression for outside customers

Responsible for all incoming calls

Accountable for corporate organizational chart

Administrative Assistant (Temp to Perm Position)

Sharp Solar Electronics - Huntington Beach, CA 3/2011 - 6/2011

Create Presentations and projects using PowerPoint

Manage air/ground transportation, hotel and meeting accommodations, prepare schedule, develop itinerary and agendas; prepared expense and relocation reports

Receptionist/Customer Service Representative

Nutrazon Inc. - Laguna Hills, CA 1/2009 – 12/2010

Providing first impressions for visiting customers

Administrative Assistant to Secretary/Treasurer

Tracking customer orders via Exigo tracking system

Administrative Assistant 16 years

Western Digital Corporation - Lake Forest, CA 12/1992 - 12/2008

Provided administrative support to Chief Operation Officer, Vice President of Engineering and Director of Strategic Engineering for international manufacturer of disk drives

Created presentations and scheduled all executive-level meetings and travel

Kept track of all managers by creating updated calendars notifying them of emergency meetings and daily/hourly changes to calendars

Prepared bi-weekly expense and travel reports, managed invoicing and billing processes

Achievements

Instituted relationships with non-profit organizations; United Way Campaign

Successfully coordinated numerous client seminars, booking venues, selecting guest speaker

Coordinated company sponsored events, selection outside vendors

TECHNICAL SKILLS

Microsoft Excel, Word, PowerPoint, Outlook, Concur, Meditract Contracts, Lawson Requisitions, LinkedIn

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