Systems Administrator
SUMMARY
** ***** ** *****-******** experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software and whole networks
Exceptional troubleshooting and technical support abilities with migrations, network connectivity and server maintenance
Excellent communication and problem solving skills
Great people skills
Volunteer on Houston Live Stock Show’s Wine Auction/Events committee
Serve as secretary for Southern High Rollers off-road club
SKILLS
Software Experience:
Experience in the installation and configuration of Windows 2003-2012R2 STD and 2003 – 2011 SBS, including experience installing, configuring and maintaining ESXI servers. Also, experienced in installing and configuring Citrix.
Kaseya, ConnectWise, Quosal, Windows Server 2000/2003/2008 (STD, ENT, SBS), Microsoft XP/Vista/Windows 7/Windows 8/Windows 10
Exchange 2003 (install and configured), Exchange 2007(install, configured, and maintained), Exchange 2010 (install, configured, and maintained), Blackberry Express/Enterprise
Office 365 (configure, migrated and maintained)
Microsoft Office 2003 - 2013, Adobe Acrobat Reader/Writer 5.0-DC
Backup exec, Ghost and Acronis backup, Datto
Symantec Antivirus 9.0-12 Endpoint/McAfee A/V, Security Essentials
Citrix Xen Server, Citrix Access Essentials, ESXI 5.5
GFI Spam, MacAfee Logix Spam filter
Hyper-V
Hardware Experience:
On-the-job experience with many different computer hardware and printer vendors since 1999, troubleshooting complex hardware issues
Dell PowerEdge, HP Proliant, IBM
SCSI Devices, Printers & Scanners,
Barracuda Spam both 100 and 300 series, Watchguard Firebox, SonicWall Firewall
Barracuda NG firewall and Cudatell
Dell Single tape backup, HP single and library tape backup
Patch panels, Netgear/Linksys/Dell Switches and Routers
Large Server and Small Desktop UPS's
PROFESSIONAL EXPERIENCE
October 2015 – January 2016
McCann Security Solutions
Internet Security Analyst
McCann Secuity specialized in providing cyber security solutions and compliance auditing.
Seek out potential clients and perform sales presentation
Present information on Cyber Security at public speaking events
Install and configure Watchguard UTM appliances
Configure reporting to talk to Dimension monitoring server
CAMS Bluewire Technology November 2014 – September 2015
Sr. Solutions Architect/Systems Engineer
CAMS Bluewire Technology is a small IT outsourcing company specializing in small to medium businesses.
As Sr. Solutions Architect work with sales team to consult with perspective and existing customers to determine best solution based on technical needs.
Present different solutions to potential customers using products such as Dell servers, SonicWall firewalls, Barracuda NG firewalls, Barracuda phone systems, Barracuda spam appliances, accelerite, WireSync, virtual hosted servers, VMware, Hyper-V, Office 365, in house exchange 2013, Office suites, QuickBooks, and more depending on the type of customer and their needs.
Projects ranged in complexity from email migration (moving company from hosted email or premise email to office 365) to moving from a physical server environment to an environment using SAN with ESX.
Build statement of work depicting the detailed steps necessary to perform the project and then present the approved statement of work to the technical team to perform the installation of the project.
Test solutions in a virtual environment (use virtual servers as a proof of concept)
Build service order agreements and power point presentations to present potential solutions
Perform deep dive assessments to determine health of potential customer networks and gather information necessary for onboarding and projects.
Techcess Group August 2013 to June 2014
Sr. Solutions Architect
Techcess Group is a small IT outsourcing company specializing in small to medium businesses.
As Sr. Solutions Architect, I worked with the sales team to consult with perspective and existing customers to determine the best solution based on technical needs
Present different solutions to potential customers from premise based server solutions to hosted virtual solutions.
Hosted solutions included Microsoft Windows Server 2008R2 and 2012, Exchange 2010, SQL 2012, Lync, Terminal Services, and Citrix
Hybrid solutions included replacing or using an existing server onsite as a local domain controller and file server and then replicating the files to the datacenter.
Build service order agreements and power point presentations to present potential solutions
Perform deep dive assessments to determine health of potential customer networks
Present solutions to project team for implementation
Schedule network penetration tests
Recommend hardware or software solutions to monitor security of network
Enter information into ConnectWise ticketing system
Test and recommend solutions for disaster recovery
oLive vault for offsite backup
oDatto and Storagecraft for disaster recovery
Use Network Detective to analyze perspective customer environments
MegabITe April 2012 to August 2013
Systems Administrator/Owner
MegabITe was founded in 2012 with the help of my brother-in-law to offer IT services to Dental practices and small businesses. When I was asked to return to Techcess Group, we decided to close the business on a successful note.
Systems Administrator is responsible for designing, maintaining, and implementing the entire network infrastructure.
Install SBS 2012, SBS 2008, server 2012
Maintain and build WAN for multiple locations
Troubleshoot wireless connectivity
Support VMware farms and migrate servers from physical to virtual
Maintain and build out multiple exchange environments (2007, 2010, and 2013)
Move customers to office 365 from on-site servers
Troubleshoot desktop and server performance issues
Work with Active Directory
oBuild Organization Units, set up groups, and implement Group Policy
Set up log in scripts using batch files and VBscript
oMap printers, map drives, and assign permissions
Use logmein to control machines remotely
Use GFI-Max to monitor and automate tasks on servers and workstations
Support and troubleshoot Office 2007, 2010, and 2013
Perform hardware and software upgrades for Microsoft products and computers
Techcess Group April 2010 to April 2012
Technical Sales Engineer
Techcess Group is a small IT outsourcing company specializing in small to medium businesses.
As Sr. Solutions Architect, I worked with the sales team to consult with perspective and existing customers to determine the best solution based on technical needs
Present different solutions to potential customers from premise based server solutions to hosted virtual solutions.
Hosted solutions included Microsoft Windows Server 2008R2 and 2012, Exchange 2010, SQL 2012, Lync, Terminal Services, and Citrix
Hybrid solutions included replacing or using an existing server onsite as a local domain controller and file server and then replicating the files to the datacenter.
Build service order agreements and power point presentations to present potential solutions
Perform deep dive assessments to determine health of potential customer networks
Present solutions to project team for implementation
Schedule network penetration tests
Recommend hardware or software solutions to monitor security of network
Enter information into ConnectWise ticketing system
Test and recommend solutions for disaster recovery
oLive vault for offsite backup
oDatto and Storagecraft for disaster recovery
Use Network Detective to analyze perspective customer environments
Techcess Group October 2006 – April 2010
Level 3 Server Administrator
Provide support to 20 server environments on a regular basis
Work as part of a team to support customers and act as backup for other server team members
Perform projects as needed (server migration, new server rollout, Virtual Machine implementation)
Coordinate team of technicians to install Windows Server 2003, 2008 and Exchange 2003, 2007, and 2010
Migrate Exchange 2000 to Exchange 2003 and Exchange 2007 and Exchange 2010
Build Exchange 2007 cluster
Build DFS implementation
Troubleshoot and support Backup Exec for different clients
Diagnose and repair desktops and servers locally and by remote software (Kaseya)
Install wireless connections for offices
Troubleshoot and maintain Communigate Pro
Setup and maintain Blackberry Desktop Redirector and Enterprise Server
Install and maintain Citrix Metaframe servers and client applications for multiple sites
Configure VPN connections
EDUCATION/CERTIFICATIONS:
CompTIA Security+ 2015
CompTIA A+ 2015
MCSE Server 2012R2 Candidate
Aug. 2002 MCSE – Windows 2000
MCSE 2003
Mar. 2000 MCSE + I
1994 to 1999 B.A. in Applied Computing with a minor in Business
University of Denver, Denver, Colorado