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Windows Server 2003 - 2012R2, Exchange 2003 - 2013, Office 365, AD

Location:
Houston, TX
Posted:
March 03, 2016

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Resume:

Systems Administrator

SUMMARY

** ***** ** *****-******** experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software and whole networks

Exceptional troubleshooting and technical support abilities with migrations, network connectivity and server maintenance

Excellent communication and problem solving skills

Great people skills

Volunteer on Houston Live Stock Show’s Wine Auction/Events committee

Serve as secretary for Southern High Rollers off-road club

SKILLS

Software Experience:

Experience in the installation and configuration of Windows 2003-2012R2 STD and 2003 – 2011 SBS, including experience installing, configuring and maintaining ESXI servers. Also, experienced in installing and configuring Citrix.

Kaseya, ConnectWise, Quosal, Windows Server 2000/2003/2008 (STD, ENT, SBS), Microsoft XP/Vista/Windows 7/Windows 8/Windows 10

Exchange 2003 (install and configured), Exchange 2007(install, configured, and maintained), Exchange 2010 (install, configured, and maintained), Blackberry Express/Enterprise

Office 365 (configure, migrated and maintained)

Microsoft Office 2003 - 2013, Adobe Acrobat Reader/Writer 5.0-DC

Backup exec, Ghost and Acronis backup, Datto

Symantec Antivirus 9.0-12 Endpoint/McAfee A/V, Security Essentials

Citrix Xen Server, Citrix Access Essentials, ESXI 5.5

GFI Spam, MacAfee Logix Spam filter

Hyper-V

Hardware Experience:

On-the-job experience with many different computer hardware and printer vendors since 1999, troubleshooting complex hardware issues

Dell PowerEdge, HP Proliant, IBM

SCSI Devices, Printers & Scanners,

Barracuda Spam both 100 and 300 series, Watchguard Firebox, SonicWall Firewall

Barracuda NG firewall and Cudatell

Dell Single tape backup, HP single and library tape backup

Patch panels, Netgear/Linksys/Dell Switches and Routers

Large Server and Small Desktop UPS's

PROFESSIONAL EXPERIENCE

October 2015 – January 2016

McCann Security Solutions

Internet Security Analyst

McCann Secuity specialized in providing cyber security solutions and compliance auditing.

Seek out potential clients and perform sales presentation

Present information on Cyber Security at public speaking events

Install and configure Watchguard UTM appliances

Configure reporting to talk to Dimension monitoring server

CAMS Bluewire Technology November 2014 – September 2015

Sr. Solutions Architect/Systems Engineer

CAMS Bluewire Technology is a small IT outsourcing company specializing in small to medium businesses.

As Sr. Solutions Architect work with sales team to consult with perspective and existing customers to determine best solution based on technical needs.

Present different solutions to potential customers using products such as Dell servers, SonicWall firewalls, Barracuda NG firewalls, Barracuda phone systems, Barracuda spam appliances, accelerite, WireSync, virtual hosted servers, VMware, Hyper-V, Office 365, in house exchange 2013, Office suites, QuickBooks, and more depending on the type of customer and their needs.

Projects ranged in complexity from email migration (moving company from hosted email or premise email to office 365) to moving from a physical server environment to an environment using SAN with ESX.

Build statement of work depicting the detailed steps necessary to perform the project and then present the approved statement of work to the technical team to perform the installation of the project.

Test solutions in a virtual environment (use virtual servers as a proof of concept)

Build service order agreements and power point presentations to present potential solutions

Perform deep dive assessments to determine health of potential customer networks and gather information necessary for onboarding and projects.

Techcess Group August 2013 to June 2014

Sr. Solutions Architect

Techcess Group is a small IT outsourcing company specializing in small to medium businesses.

As Sr. Solutions Architect, I worked with the sales team to consult with perspective and existing customers to determine the best solution based on technical needs

Present different solutions to potential customers from premise based server solutions to hosted virtual solutions.

Hosted solutions included Microsoft Windows Server 2008R2 and 2012, Exchange 2010, SQL 2012, Lync, Terminal Services, and Citrix

Hybrid solutions included replacing or using an existing server onsite as a local domain controller and file server and then replicating the files to the datacenter.

Build service order agreements and power point presentations to present potential solutions

Perform deep dive assessments to determine health of potential customer networks

Present solutions to project team for implementation

Schedule network penetration tests

Recommend hardware or software solutions to monitor security of network

Enter information into ConnectWise ticketing system

Test and recommend solutions for disaster recovery

oLive vault for offsite backup

oDatto and Storagecraft for disaster recovery

Use Network Detective to analyze perspective customer environments

MegabITe April 2012 to August 2013

Systems Administrator/Owner

MegabITe was founded in 2012 with the help of my brother-in-law to offer IT services to Dental practices and small businesses. When I was asked to return to Techcess Group, we decided to close the business on a successful note.

Systems Administrator is responsible for designing, maintaining, and implementing the entire network infrastructure.

Install SBS 2012, SBS 2008, server 2012

Maintain and build WAN for multiple locations

Troubleshoot wireless connectivity

Support VMware farms and migrate servers from physical to virtual

Maintain and build out multiple exchange environments (2007, 2010, and 2013)

Move customers to office 365 from on-site servers

Troubleshoot desktop and server performance issues

Work with Active Directory

oBuild Organization Units, set up groups, and implement Group Policy

Set up log in scripts using batch files and VBscript

oMap printers, map drives, and assign permissions

Use logmein to control machines remotely

Use GFI-Max to monitor and automate tasks on servers and workstations

Support and troubleshoot Office 2007, 2010, and 2013

Perform hardware and software upgrades for Microsoft products and computers

Techcess Group April 2010 to April 2012

Technical Sales Engineer

Techcess Group is a small IT outsourcing company specializing in small to medium businesses.

As Sr. Solutions Architect, I worked with the sales team to consult with perspective and existing customers to determine the best solution based on technical needs

Present different solutions to potential customers from premise based server solutions to hosted virtual solutions.

Hosted solutions included Microsoft Windows Server 2008R2 and 2012, Exchange 2010, SQL 2012, Lync, Terminal Services, and Citrix

Hybrid solutions included replacing or using an existing server onsite as a local domain controller and file server and then replicating the files to the datacenter.

Build service order agreements and power point presentations to present potential solutions

Perform deep dive assessments to determine health of potential customer networks

Present solutions to project team for implementation

Schedule network penetration tests

Recommend hardware or software solutions to monitor security of network

Enter information into ConnectWise ticketing system

Test and recommend solutions for disaster recovery

oLive vault for offsite backup

oDatto and Storagecraft for disaster recovery

Use Network Detective to analyze perspective customer environments

Techcess Group October 2006 – April 2010

Level 3 Server Administrator

Provide support to 20 server environments on a regular basis

Work as part of a team to support customers and act as backup for other server team members

Perform projects as needed (server migration, new server rollout, Virtual Machine implementation)

Coordinate team of technicians to install Windows Server 2003, 2008 and Exchange 2003, 2007, and 2010

Migrate Exchange 2000 to Exchange 2003 and Exchange 2007 and Exchange 2010

Build Exchange 2007 cluster

Build DFS implementation

Troubleshoot and support Backup Exec for different clients

Diagnose and repair desktops and servers locally and by remote software (Kaseya)

Install wireless connections for offices

Troubleshoot and maintain Communigate Pro

Setup and maintain Blackberry Desktop Redirector and Enterprise Server

Install and maintain Citrix Metaframe servers and client applications for multiple sites

Configure VPN connections

EDUCATION/CERTIFICATIONS:

CompTIA Security+ 2015

CompTIA A+ 2015

MCSE Server 2012R2 Candidate

Aug. 2002 MCSE – Windows 2000

MCSE 2003

Mar. 2000 MCSE + I

1994 to 1999 B.A. in Applied Computing with a minor in Business

University of Denver, Denver, Colorado



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