Customer Service Manager

Quinton Grant

***** **** *** **. ***. #****

813-***-**** ********@*****.***

OBJECTIVE

To obtain a challenging position in physical therapy. At present, I am seeking a job that will help improve my professional and business skills.

EDUCATION

Associates Degree, Liberal Arts Jan 2010 - Dec 2015

Hillsborough Community College Brandon, Fl

Anticipated graduation: 2014

High School Diploma Aug 2005 - 2009

Middleton Magnet High School Pre-Collegiate Academy for STEM

(Science/Technology/Engineering/Mathematics) Tampa, FL

EXPERIENCE

G. Fried Flooring, Brandon, FL 2014 - 2015

Assistant Warehouse Supervisor

Printed and properly pulled orders for installer pickup

Designated jobs for warehouse employees to complete

In charge of new employee training

Served as liaison between warehouse manager and warehouse employees

Contacted customers to schedule product delivery

Loaded product onto company box truck to be unloaded at customer residences

Made deliveries to customer residents using company box truck

Inputted receiving shipments onto the computer

Experience inputting inventory as well as searching for product using company database

Loaded and unloaded trucks using a forklift

Took over the responsibilities of the Warehouse Manager in his absence

Used cut machine to make carpet cuts

Worked closely with sales reps and Installers in order to maintain an open line of communication

Floor and Décor Outlet Store, Clearwater, FL. 2013 - 2014

Warehouse Associate

Prepared and organized orders for customer pick up

Efficiently restocked product onto sales floor with forklift

Upheld sales floor appearance

Forklift experience unloading trucks

Experience using a saw and other tools to safely open and breakdown crates

Hillsborough County Out of School Time (HOST) Tampa, FL. 2010-2014

Aide

Implemented planned activities for after school programs to ensure student participation, organization and creativity

Serve as liaison between parents and Area Manager to provide an open lines of communication

Present excellent customer service to parents, school faculty and visitors

Responsible for answering and directing phone calls to Administrators, Supervisors, and other School Personnel

McDonald’s Casper Company Tampa, Fl 2008-2010

Cashier/Grill/Food Preparation

Managed and stocked incoming shipment of products

Stocked supplies and utilities displaying systemization skills

Handled money paid by customers for food services

Provided excellent customer service exhibiting patience and efficiency

Upheld lobby and front counter appearance

Precisely prepared food and meat in grill area

COMPUTER PROFICIENCIES

Microsoft Word, Outlook

Microsoft Excel, PowerPoint

Internet Explorer and Mozilla Firefox

Photoshop

Maya 2.0

Adobe Reader

CERTIFICATIONS

Forklift Certification 2014

Floor and Décor

References

Available Upon Request

Contact this candidate