SAP Functional Analyst

PAMELA S. LAMBLE

Project Management and Individual Contributor

SAP, Oracle, Supply Chain Management

****@**.**.*** 913-***-****

SPECIALTIES

SAP: APO, SCM, MM, PP, DP, P2P, WM, IM, SD, OTC Oracle: RMS, RPM, OTM

Functional Analyst Competencies

Project Management (SDLC, Agile)

OCM and Training Project Management and Individual Contributor

Simulation Software: Ancile uPerform, Oracle UPK, Adobe Captivate

Business Analyt, Data Management and Individual Contributor

Solution Manager/HP Quality Center

Technical Writing, Scripting, Testing, Business Writing and Documentation Management

EXPERIENCE

Abreon, Inc., Education Consulting/Instructional Design - August 2012 to February 2016

OCM and Training Management - Learning theories ADDIE and SAM.

Training needs analysis and needs assessments to determine training requirements and objectives in accordance with OCM and Instructional Design best practices.

Curriculum design management and mapping for global SAP/Oracle ERP installations.

LMS (Learning Management System) leveraged for computer based training and scheduling (SCORM).

Training development material options include: Outlines, PowerPoint presentations, Quick Reference Guides (QRG), Instructor Guides (IG), Participant Guides (PG), assessments, and transactional simulations.

Training delivery includes Train-the-Trainer (TTT), Instructor Led Training (ILT), CBT (Computer Based Training), Web-ex delivery and elearning.

Adult learner assessments, scoring and remediation practices per client. Post go-live planning for learning and change sustainment.

Clients include: GE Lighting, Charming Charlie, Payless ShoeSource, Allscripts Medical Technology and Hallmark Cards, Inc.

SRA International, Inc., SAP Business Analyst – USDA - Feb 2012 to June 2014

KC Data Team Lead responsible for providing central support during planning, blue printing and realization SAP project phases. Supported the DC data team manager in Project Plan development and monitoring, task development and resource assignments.

Responsibilities included the development, authorship, editing and submission for delivery of the required technical artifacts. Authored Data Quality/Data Readiness/Data Assessments and Remediation deliverables. Worked closely with functional and technical resources, the client, project team members and senior management staff members.

Provided support to SRA’s technical writing staff in their preparation of project wide deliverables. Completed multiple technical writing assignments using appropriate authoring tools; Microsoft Word, Adobe acrobat, Microsoft Visio, etc.

Data Object Workbooks for element and table identification of conversion data. Experienced in data profiling and analysis for the conversion of legacy data to the SAP environment.

BayForce Technologies SAP Consultant – Web Supply Chain Management Project - USDA Nov 2010 to Feb 2011

Experienced in leading technical writing and testing objectives for SAP implementations. Worked with the USDA (U.S. Department of Agriculture) to implement an end-to-end web based, best practice Supply Chain Management system for Farm Services Agencies.

Excellent communication skills, technical and business writing skills.

Managed the foundational build of USDA test scripts in HP Quality Center, specifically within the QC test planning and test lab environments for multiple releases of the WBSCM project. Experienced using SAP to execute ECC business transactions.

Daily interactions with client, PMO, SAP functional and technical project team members.

Hallmark Cards, Inc. SAP Project Manager II –Change Management/Training/Data Team - May 2007 to June 2010

OCM/Training PM - Conducted needs analysis and readiness assessments to determine organizational and individual employee readiness and successful knowledge transfer.

Used ADDIE methodology to define training requirements, design and develop training curriculums, schedules, instructional materials and training delivery for SAP modules.

Managed and delivered train-the-trainer (TTT), ILT and Web-Ex delivery.

Leveraged LMS (SCORM) to manage training logistics, schedules and invitations.

Individual contributor of training materials including transactional training packages, job aids, quick reference guides (QRG) and assessments. Developed interactive simulations into training modules to enhance transactional learning for over 2800 adult learners.

Data Team Manager of 22 professionals responsible for data cleansing as well as multiple data objects and their associated documentation, cleansing and conversion.

Business analysis and gap analysis performed for Purchasing and Inventory modules.

Authored business process design documents (BPDs) enabled by Visio diagrams.

Individual contributor authoring Functional Design Specifications (FDs), Data Cleansing Specifications (CS), Functional Unit Test Scripts (FUT’s) and Mock Test Scripts.

Authored, loaded and maintained Functional Test scripts (FTs), User Acceptance Test scripts (UATs) and mock test scripts, in HP Quality Center where they were run, debugged and verified. Tracked test defects via audit trail logging through resolution.

Worked with all levels of the PMO, business leads, functional and technical leads.

Category Manager/Project Manager – Hallmark Cards, Inc. - Jan 1998 to Oct 2005

Managed professional purchasing FTE resource teams and individuals.

Developed and managed procurement strategies for Direct and Indirect Materials, including merchandising, corrugate and fixtures, non-product printing, marketing services, Technical Acquisitions (software, hardware, telecom and point-of-sale equipment) and Services resulting in cost savings of $23.8MM.

Experienced in project management methodologies and tools relating to project life cycle (SDLC). Managed business transformation projects, teams and spend management initiatives. Developed and managed strategic partnerships, sourcing strategies, RFQ’s, RFP’s, proposal analysis, contracts and negotiations. Experienced in risk mitigation.

EDUCATION--CERTIFICATIONS--AWARDS

B.S. (Business Administration), University of Kansas, With Distinction

ITIL v.3 Foundation Certification – March 2011

Certified Professional in Supply Management CPSM by ISM

Leadership Award – 2006, Hallmark Cards, Inc.

Operations Communication Award – 2004, Hallmark Cards, Inc.

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