ROCHELLE TARKINGTON
Wauwatosa Wi 53213
Main 414-***-****
********.**********@*****.***
Patient Care Coordinator
PROFILE
** **** ********** ******, *** has worked in a number of areas in the healthcare field
I can provide dependablity, leadership, muilti task, selfstarter, & can be a team player
ACCOMPLISHMENTS
* Patient Care Coordinator / is a medical front office position with leverage of wide range of clerical,scheduling, oranizational and reception skills
* RECEPTIONIST / Recives visitors or resident ascertains their needs, and directs them accordingly; answer telphone, makes appointments, and performs clerical duties as assinged
* TRAIN MEDICAL ASSISTANT / Assist with provision of patient centered care in an out patient clinic.Performs various clinical support tasks under clinical supervision within the organization,s establisled scope of pratice guidelines to ensure efficient patient flow
* Front office / Performs any combination of daily clerical duties
RELEVANT TRAINING
* Sonova Code Of Conduct, Web-based On line Compliance Training, 333 Bishops Way Ste 125 Brookfield WI 2015. Code Of Conduct
U.S Health Care Programs Compliance
HIPPA Privacy and Security
RELEVANT TRAINING
* Revenue Cycle Skills Assessment, Connect Hearing, 333 Bishops Way Ste 125 Brookfield WI 2013. Revenue Cycle 101 Skills Assessmeent
Revenue Cycle 102 Skills Assessment
EXPERIENCE
Patient Care Coordinator - 2014 - Present
Connect Hearing, 333 Bishops Way ste 125 Brookfield WI 53005
As a Patient Care Coordinator, I work closely with Epic Hearing, Hear Po,Hearing Planet. Referring physicians, patients and clinical staff, coordinating appointments.complete Daily Reports, complete monthly and quarterly inventory reports, Process payment,Preparation of bank deposits, bank deposits. Complete training, and inservice as needed.
* Greet patients and visitors and direct them accordingly,
Schedule / Confirm Patient Appointments
* Obtain authorization as needed to process patients for service
* Admit patient information into occusource or manually in accordance with company protocols.
* Explain all required paperwork and forms to patients and ensure the proper completion of all paper work.
* Operate telephone, switchboard to answer, screen and forward calls, provide information, take messages and schedule appointments
* Hear and resolve complaints from customers and public
* File and maintain records including protected health information
* Transmit information or document to customer, using computer,mail, or facsimle machine.
* Schedule appointment, and maintain and updated appoinment calenders
* Analyze data to determine answers to question from customers or members of public
* Provide information about establishment such as service provided hours of operation location etc.
* Collect sort,disribute and prepare mail, message and courier deliveries.
EDUCATION
H.S., GED - 2013
MATC, MILWAUKEE WI
SKILLS
* EKG, PHELBOTOMY, INJECTIONS, STERILE TECHNIQUE, INSURANCE VERICATIONS, VITALS, ADL'S, ACCU CHECK, BLADDER SCANS, SURGIAL SCRUBS,ICD9 CODES, MEDICAL TERMOLOGY, ROOMING PATIENTS, BATHING,GROOMING PATIENTS,ASSIST PHYSICIAN WITH PROCEDURES
* SET UP NECESSARY EQUIPMENT AND INSTRUMENTS IN PROCEDURE ROOM