Customer Service High School

Professional Summary

Skills

References

Work History

Education

PC: Microsoft Word and Excel Spread Sheet

CELIA DEL MURO

**** *** ******, *********, ** 93622 (H) 559-***-**** (C) 559-***-**** ************@*****.*** Excellent communicator with 10 years in a demanding call center environment Business Office Assistant, Patient and empathetic with extensive background in conflict resolution and customer care. Exceptional communication skills

Great customer service

Fast learner

Team player

Spanish speaker

Cash flow management

Multi-line phone talent

Credit card processing

Strong client relations

Marketing

Recreational Certification

Trusted key holder

References available upon request

Payroll Clerk 07/2007 to 09/2008

HARRIS FARMS – Chowchilla, CA

Responsible for new hire application process, Ensuring all required documents were completed accurately, I-9 compliance, W-4 form, etc)

Maintain and file personnel files, Enter and update applicant and employee information in database. Answering Phones, use of company software, total time cards, input hours, printed payroll checks. Business Office Assistant 01/2001 to 02/2006

Chowchilla Convalescent Hospital – Chowchilla, CA

Greeted customers entering the Facility

Answered phone calls assisted customers in person and via telephone. Set up new hires in system, correct missed punches for payroll, print out employee time sheets for hour verification, received and reviewed payroll checks

Received payments, bank deposits

High School Diploma: 1984

Le Grand High School - Le Grand, CA

Coursework in Accounting, Finance and Statistics

Completed Advanced Customer Service training

Recreational Certification?

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