Manager Management

OBJECTIVE

SQL Database Development –Data Warehousing – Data Mining - Data Analytics

Reporting - Process Improvement – Process Automation – ETL - System Migrations

EXECUTIVE SUMMARY

An educated, versatile, results-driven business professional with 15+ years of experience in data management and process automation increasing revenues and productivity while reducing expenses in challenging, competitive and volatile markets. Combines excellent communications skills, leadership and vision with:

EXPERTISE THAT DRIVES RESULTS

Relationship Management

Network Migration

Data Metrics/Reporting

Data Normalization

Systems Migration

Acquired Operations

Strategic Thinking

Problem Analysis/Solution

Software Debugging

PROFESSIONAL EXPERIENCE WITH SAMPLE SUCCESSES

TNW Consulting, Boutique consulting firm specializing in system and process management

Owner / Principle, Denver, CO 2012 - Present

Consult to companies and vendors on reporting, process analysis and development, regulatory support, applications evaluation, database architecture, technical training, KPI’s

Designed and developed reporting system to automate semiannual regulatory, (NRUF), reports.

Designed and developed a reporting and work flow database. Created and documented processes, migrated data, and trained staff allowing client to establish an internal code and telephone number administration group greatly reducing company expenses while significantly increasing productivity

Developed strategy and roadmap that improved capabilities, functionality and scope of client software product line thereby aligning new product enhancement that improved revenues and decreased expenses

Investigated, researched, analyzed and wrote white paper on legal significance and legitimacy of current code administration and LNP processes that allowed client to streamline processes that improved productivity

Interim Director of leading Non-Profit Organization. Managed day to day operations of cutting edge NPO updating systems, processes, and procedures emphasizing increased efficiency and productivity.

Delighted Clients:

CenturyLink, Evolving Systems, Neustar, RCLEC, RingCentral, Highpoint@Colfax, CodeEasy

Comcast Cable Corporation, Nation's largest video, high-speed Internet and phone provider to residential customers

Database Administrator – Network Engineering and Technical Operations,

Greenwood Village, CO 1999 - 2012

Numbering Systems: Develop and maintain number acquisition and TN inventory databases and systems for voice services

Troubleshot and resolved failed implementation of new numbering database and billing system interface identifying and correcting bugs

Designed and implemented SQL tracking/reporting database with data analytics and work flows that automated 2/3 of all processes, increased reporting accuracy, and allowed quick and easy access of crucial data to the entire company who now rely on it for increased productivity throughout.

Managed the data migration from several old system databases to new TN inventory database; designed and preformed ETL at cutover, managed all mass updates, testing, and trouble resolution.

Managed several system migrations of Convergys billing system to CSG – ACSRV and AMDOC’s billing systems performing ETL at cutover.

SYSTEMS

AMDOCs: Contrac

CodeEasy Corp: CodeEasy

Covergys: ICOMS

CSG: ACSR-V

Microsoft SQL Server: MS SQL, SQL Server Management Studio (SSMS), SQL Server Integration Services (SSIS)

Microsoft: Word, Excel, PowerPoint

NANPA: NAS, PAS

Neustar: Numeritrack, Port PS

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