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Customer Service Sales

Location:
Corona, CA
Posted:
March 02, 2016

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Resume:

Tamme Perdue

**** ***** ****

951-***-****

***********@******.***

SUMMARY:

Administrative support for healthcare organizations, supporting multiple managers & physicians

Coordinate meetings, CME educational seminars, conferences and fundraising events

Manage committees, meeting notes/minutes, venue contracts and multiple calendars

Advanced level skills in Microsoft Office suites: Excel, MS Word, PowerPoint, Outlook,

Graphic design experience with InDesign and Publisher

Word processing speed: 45 wpm

EXPERIENCE:

12/2016 – Present - Project Coordinator, TruStar Energy CNG, LLP

Coordinate construction projects with City/County & State entities

Process site Plans with drafters and Project Managers

Arrange inspections with Utility Companies

Prepare and submit materials for Permit

Manage administrative support with various departments

Prepare correspondence and monitor calls, emails and written correspondence

Managed Time Sheets for submittal

Direct Liaison between Project Coordinator Assistants and Management

07/07 – 07/2015 Staff/CME Coordinator, Riverside County Medical Association, Riverside, CA

Manage Continuing Medical Education Conferences, including annual international CME Study Tour

Direct large Events and Conferences, including venue selection and management of speakers

Produce fundraising event for medical student scholarship program, raising $150,000 annually

Facilitate administration for Bio Med Student recruitment

Prepare meeting agendas and meeting minutes for four committees

Manage Physician/Patient complaints

Maintain association bylaws and corporate documents

Manage administrative support for membership department

Prepare correspondence and monitor calls, emails and written correspondence

Assist other departments in association wide projects, including the development of presentations

6/06-2/07 Bourns Inc, Administrative Assistant Sales

Assisted Vice President of World Wide Sales, Vice President of Worldwide Distribution and Manager of Corporate Sales

Managed all scheduling for appointments, travel and conferences

Audited department payroll, time sheets and commission payments

Coordinated all departmental HR files and reviews and assisting in interview process

Maintained commission reports, expense reports, distribution reports

Responsible for internal distribution of monthly reports and compiled data for worldwide sales team

Managed distributor reviews

Facilitated arrangements and reports for tradeshows

Participated in a companywide team that implemented a POS program, accomplishing 200% faster/more efficient output

2/2004 – 6/2006 AppleOne

Project Assistant/HR Administrator

Assisted Project Managers and Detailers, as well as Office Management. Managed Payroll, Contract Administration, AP/AR, multiline phones, billing, prelims, waivers and releases. Maintained databases, daily/weekly reports and contract files. Coordinated meetings. Maintained HR files, reviews and benefit enrollment.

Sr. Customer Care Representative

Managed homeowners, in house departments and sub-contractors. Handled incoming calls and warranty/repair requests. Coordinated and scheduled appointments between home owners, customer service reps and sub-contractors. Maintained data bases. Produced daily and weekly reports for field reps, and customer care/warranty department.

Administrative Clerk-City of Riverside Building & Safety Department

Handled payroll, answered phones, filing, scheduled inspections. Performed data entry and created various reports

for department records. Assisted Plan Checker and Inspectors. Provided information to the public and issued building permits. Communicated with staff and customers on status of City projects as well as communicating and coordinating with related City departmental staff to release utilities.



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