K.Manivannan. Mobile No : 997-***-****
E-Mail : ************@*****.***
Seeking Service Manager job in Business development / customer Servicing / vehicle assessment and diagnostic skills technical training skill/ analytical skill, administration, product control plant Mechanical maintenance, supporting large team and planned deliverables.
Professional Summery :
A result oriented professional with over 27 years in services manufacturing, production maintenance experiences and client servicing with different forms.
Presently working with T.V.SUNDARAM IYENKAR & SONS limited in Chennai in Deputy Works manager, customer oriented workshop for ASOK LEYLAND.
A keen planner, strategist and implement abilities in accomplishing business on a consistent basis.
Posses successful incorporate with high end technical servicing, services budgeting, sales promotion, business development, customer care and same day delivery action in a business challenging environment.
In depth understanding of service process and structural methodologies being practice’s in various industries.
Proven skills in servicing and managing teem to work in synchronization with motivating them for achieving business and goals.
Extensive background in complex and challenging environment with process ability to represent the company with customers and strategic vendor partner.
Significant experience in the management of service, operation, maintenance and Production of Business plans for achieving time bound targets and general administrative tasks.
AN effective communication with excellent interpersonal and relationship management skills.
Core compettion
Functional / Technical
-Strategic planning - Key account management - Spares planning
- Business Development - Production Penetration - Utility management
- Services Intelligence - Service Promotion - Preventive Maintenance
- team management - Revenue Enhancement - Brake down maintenance
- Budgeting - Product management - Quality assurance
- Subordinate training - Safety management - Problem Solving capability
competencies :
Identify and developing new streams for long term revenue growth and achieve goals.
Formulate monthly yearly, short/ long term budget business development to maintaining relation ship with customer.
Evolving strategies activities to achieve business. Implement services campaign for enhancing motivation.
Servicing:
Attaining to client concern and complaints undertaking steps to effectively resolve them
Interacting with the customers to gather their feed bare regarding the products and utilities.
Ensuring customer satisfaction to achieve services, quality and delivery norms.
SKILLS:
Vehicle assessment and diagnostic skills
Technical training skills
Net work management skills
Communication skills
People management skills
Maintaining a teem, plant/ workshop, shop floor, management
RESPONSIBILITIES
Plan and develop the services/ maintenance/ operation/ net work/ access the company.
Develop, Streamline, standardize the refreshment services schedule and its rates
Develope the lean system and ensure the continues reduction in the time taken for the repair / maintenance
Oriental administration/ production control at plant level.
To achieve production targets in qualitatively and quantitatively, utilization of men and meshing and tool maintenance
Provide direction and leadership to the production, maintenance,
Preventive and periodic maintenance QA and supporting teem.
Achieve daily / monthly targets as per company requirement / production schedule
Hold frequent meetings with department of raw material availability spare, tools maintenance of machine and utilities quality issued, cost analyses and implementation
To maintenance industrial saftey&health norms and create accident free environment
To analyses and take corrective measures to improve the plant productivity.
Maintaining good relationship with vendors, banks, customers, local govt agencies, transporters.
Ensuring the customer satisfaction on the product.
ATTITUDE
Interpretation attitude with techno commerce orientation
Attitude for growth and Profitability
Attitude for the people development and term development
Enthusiasms of business
Goal orientation.
GROWTH PATH
1987 – 1990 - Floor Supervisor at pari Engineering Service at Singampunari
(Tools, Jigs and fixtures, dies and punches)
1990 – 2003 - Floor Shop Supervisor at ARAS & PV PV & CO at Salem for
heavy vehicle Workshop/Light commercial workshop.
2003 – 2006 - Tool room Engineer at SINGAPORE (Manufacturing auto parts &
Manufacturing tools).
2006 – 2009 - Service Manager for Kodai Automobiles at Tirunelveli for
Mahindra Bus trucks.
2009 – 2010 - Mechanical maintenance in charge at Vedanta Aluminum Melting
Plant at charsuguda (for Chennai radha engg works)
2010 – 2012-oct - Working as a branch incharge at Tiruvannamalai for TVS
Asok leyland .
2012 oct-dec2014 - Deputy Service Manager for Kodai cars product of M&M.
Dec-2014 – still - D.W.Manager for Asok leyland heavy comercial vehicle.
Name
:
K. MANIVANNAN
Father’s Name
:
M. Krishnan
Date of Birth
:
18.05.1969
Permanent Address
:
168, Vanuvar Pilliyar Kovil Street,
Muthukrishnapuram,
Kadaiyanallur 627751
Communication Address
:
82, Ramasamiyapuram 5th Street,
Sankarankovil 627756.
National and Religion
:
Hindu, vaniachettaiar
Educational Qualification
:
- Diploma in Mechanical Engineering
- Diploma in Computer Office Automation
- C.N.C Programmer & Operating
- AutoCAD level 1
Percentage of Mark
:
62%
Passport No
:
E2727878
Driving license No
:
TN2719940001639 (LMV & HTV with badge)
Contact No
:
DECLARATION
I hereby declare that the facts in the averment said and true to the best of my knowledge.
Signature
Date :
Place : K.Manivannan