Sales and Logistics Manager

Jesús Arzeno-Bermúdez

**** *********** ****** ****,***********,•647-***-****•*****.******@*****.***

SUMMARY OF QUALIFICATIONS

Senior International Logistics and Supply Chain professional with over 10 years of experience and relevant accomplishments in: Wholesale and Retail Sales,, Market Analysis and Forecasting, Network Planning, Risk Management, Relationship Management, Coaching and Project Management

Utilized multiple negotiation skills and applied them according to the particular situation

Professional communication skills include fluency in English and Spanish.

Computer skills include: MS-Office (Word, Excel, PowerPoint), SAP R/3, Lotus Notes, JDE

PROFESSIONAL EXPERIENCE

Dispatch Logistician 2015 – Current

Gigg Express Mississauga,Ontario,Canada

Establish work schedules, procedures and coordinate activities of dispatchers, drivers and work as a liaison between the dispatch office and accounting department

Review the work of other dispatchers and coordinate the movement of inbound trucks and freight from the USA,Canada and Mexico

Manage all administrative duties, organizing and preparing all customs & commercial invoices for cross-border traffic through Avaal Electronic Manifest .

Assign drivers and trucks, draw up routes, direct the pickup and delivery activities of drivers, receive customers’ requests for the pickup and delivery of freight, and consolidate freight orders into truckloads for specific destinations

Track and trace dropped trailers, in transit trailers and delivered trailers into Canada,US and Mexico

Planning and coordinating inbound /outbound shipments (LTL and FTL) in an optimal manner within specifically assigned territories over Canada,USA and Mexico.

Work directly with customers to manage their issues and concerns regarding orders

Prepare and submit progress and Equipment reports.

Coordinate activities with other work units or departments Local Coordinator - DR, Puerto Rico and Haiti 2010- 2015 Termcotank, Santo Domingo, Dr

Created marketing strategies to increase brand awareness in each country

Developed and executed strategies with new approaches that fulfill market requirements

Managed budget plans with Corporate Headquarters to maximize resources

Built and managed successful commercial relationships between the company and its target clients

Contributed to drive the successful expansion of a fast growing market and overall responsibility for the relationships and communications strategies in both countries (Dr, Puerto Rico and Haiti)

Managed inventory levels to meet corporate objectives

Managed vendor relationships to ensure optimum performance

Ensure and maintain work flows with third party logistics providers

Managed projects and planned actions in accordance with strategy

Accomplishment

Managed Global Multinational Accounts, achieving portfolio growth and increasing revenue and market share by 10%

Led a continuous improvement team to monitor and optimize the logistics services processes throw the Caribbean.

Led Logistic Projects for bonded storage inventory in Dominican Republic-Haiti and Puerto Rico resulting on savings of USD150K for all branches.

Develop and implement new policies and procedures for tracking shipments between suppliers and our warehouse, and developing cost and expense analysis reports to determine appropriate and efficient spending practices Planning Coordinator 2008-2010

Alaska Group, Santo Domingo, Dr

Coordinate, and review activities related to sales, logistics operations, service accounting and recordkeeping.

Supported sales negotiations and increased customers’ portfolio

Maintained relationships with key internal and external partners.

Prepared KPI and Financials reports on monthly bases for the upper management

Prepared schedules and manning base on manpower utilization

Planned operations and control transportation functions according to agreements, temporary holding and material transfer

Accomplishment

Meet and exceed customer needs and expectations in 7% by maximizing best business practices

Design financial reports for monthly budget control and revenue recognition analysis. Airport Superintendent 2004-2008

ExxonMobil, Santo Domingo, Dr

Directed the execution of Aviation Operations in Dominican Republic in accordance with the health, safety, environmental and security policies and procedures of ExxonMobil.

Responsible for a safe and cost effective unit operation

Planned and supervised the preventive maintenance program

Ensured maintenance of inventory of parts and supplies necessary to conduct equipment maintenance

Revised and maintained Airport Operations Manual and Airport Security Standards

Managed Capital projects and planned actions in accordance with the strategy

Managed Plan budget with Corporate Headquarters and local providers to maximize profit

Coordinate closure and follow up of internal audit items

Execute operational inspection and auditing for joint venture Airports Accomplishment

Wings Award Winners (2004-2005-2006-2007-2008) for achievements in safety, financial control and efficiency

Achieve the lower Unit Cost of USD$0.07 per Gallon of all Caribbean Airport Operated by Exxonmobil

Achieve Operational savings of USD$200K

I&W Support Coordinator 2000-2004

ExxonMobil, Santo Domingo, Dr

Manage corporate accounts in Assigned Territory

Built and maintained quality customer service levels

Effective presentations, analysis of needs, cold calling and post sales service

Maintained excellent rapport with Managers of different companies to obtain sales negotiations

Accomplishment

Increased the customers’ portfolio by 5% compare with other territories.

Managed to have the zone with the best gross margin of USD$3MM

Exceeded quotas through planning, organizing and administering Corporate and Agency Sales Strategies by 10%

EDUCATION

Apics Certified Supply Chain Professional (CSPC) 2014 Apics Basic of Supply Chain Management (CPIM) 2014 Master in Business Administration

PUCMM, Dr

Bachelor in Sciences Industrial Engineering

PUCMM, Dr

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