Customer Service Manager

Kevin Sine

*** ***** *****, ******* ** ***** H: 508-***-**** C:617-***-**** *************@*****.*** Summary

Extremely dedicated with more than ten years in retail and customer service. Possesses a firm commitment to customer service that has been described as “second-to-none” by employers. I recently obtained my commercial class A drivers license to begin a wonderful and exciting career in the world of truck driving. This is something that i've been wanting to do for a very long time and would greatly appreciate your consideration for a position in this field.

Highlights

• Flexible schedule • Trained in MA safety regulations

• Strong communication skills • CDL Class A driver

• Excellent multi-tasker • Great attitude

• Detail-oriented • Lifting up to 50 lbs

• Time management • Up-to-date on DOT regulations

• Organized

Experience

Store Manager Mar 2009 to Apr 2014

Expressions Clothing - Brockton, MA

• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Exceeded personal sales goals for four quarters in a row.

• Held each team member accountable for achieving performance goals.

• Recruited, hired, developed and retained retail talent for the company.

• Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.

Valet Driver Mar 2005 to May 2008

Standard Parking - Boston MA

• Established long-term customer relationships through prompt and courteous service.

• Responsible for parking and retrieving guests vehicles. Assistant Manager Oct 2002 to Jan 2005

Seven Fox - Taunton MA

• Opened and closed the store, which included counting cash drawers and making bank deposits.

• Helped customers select products that best fit their personal needs.

• Processed shipments and maintained organized stock shelves. Accomplishments

• Met monthly sales goals for two years straight for my previous employer.

• Multiple raises and offers for promotion.

• Promoted from assistant manager to a store manager in less than five months.

• Continuously maintained an accident and incident-free driving record for more than five years.

• Completed training at Amaral Auto & Truck Driving School Inc. Education

CDL Class A, Tractor Trailer Training 2016

Amaral Auto & Truck Driving School - Dartmouth, MA, USA

• Completed all of the requirements to obtain a commercial class A drivers license.

• Attended School four hours a day, five days a week for training.

• Attended class for safety and health training.

• Obtained a valid D.O.T medical card.

• Maintained a clean driving record.

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