Customer Service Sales

PERRY MANGAT ***********@*****.***

***-*** ********** ***** ********, MB R3B 0M3 204-***-****

HIGHLIGHTS OF QUALIFICATIONS

Sound technical marketing and financial expertise

Excellent sales and customer service skills

Exceptional relationship building skills- senior/executive decision makers

Self-starter with proven track record of sales results

Effective management of growth and profitability portfolios

Recognized manager who builds positive and effective work environments

Leader with progressive experience in all aspects of planning and reporting

Excellent communicator with the ability to work within and manage multiple teams

Comprehensive computer and software proficiency

EDUCATION

Sauder School of Business (AACI, P. App) Current

Real Estate Division

UBC/AIC Post-Graduate Certificate in Real Property Valuation Program (PGCV) Investment Funds in Canada (IFC) License November 2010 Canadian Securities Institute Global Education Inc Bachelor of Commerce (Honors) Degree October 2002

I.H. Asper School of Business, University of Manitoba Double Major- Marketing and International Business WORK EXPERIENCE

J&J Penner Construction Ltd. Project Coordinator

Manitoba 2012 - Present

Attend client meetings and assist with determination of project requirements

Assist the PM in the drafting and issuance of project proposals, RFP’s, tenders, budgets, cash flows and preliminary schedules

Prepare project organization and communication charts

Chair site meetings and distribute minutes to all project team members

Track the progress and quality of work being performed by design disciplines/trades

Use project scheduling and control tools to monitor projects plans, work hours, budgets and expenditures

Effectively and accurately communicate relevant project information to the client and project team

Ensure clients’ needs are met in a timely and cost effective manner

Review field inspection reports from Consultants throughout the lifecycle of the project

Issue Contracts, Letters of Intent, Purchase Orders, etc.

Assist the PM in the review of Contractor quotations to ensure that only fair and reasonable pricing is recommended for approval

Track & manage contemplated change notices and change orders in the database

Communicate ideas for improving company processes with a positive and constructive attitude, and for developing this attitude in others

Keep the Project Manager (PM) and others informed about project status and issues that may impact client relations

Led initiative to get company COR certified, headed up and maintained Safety Program

Marketing services lead on re-branding company website and marketing materials CIBC Bank Canada Financial Services Representative II Manitoba 2010 - 2012

Continuously aiming to exceed client expectations and building lasting client relationships by managing a portfolio of accounts and relationships

Provide an exceptional experience for new and walk-in clients by responding to client- initiated requests and by identifying clients’ needs through Financial Health Check conversations

Accurately capture and validate clients’ personal and financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures

Authorize sales and service transactions and act as joint custodian for cash and securities

Plan daily and weekly activities to achieve business goals HSBC Bank Canada Premium Banker

Manitoba 2010 (Term Position)

Manage a portfolio of personal accounts and relationships inclusive of selling a complete range of personal deposit, investments, and loan products

Analyze, approve/recommend and prepare deposit and investment, personal loans, mortgages, lines of credit, and MasterCard account application

Participate in product sales sessions and ensure all product knowledge is kept up to date for both bank and subsidiary products

Identify sales prospects/opportunities to generate new business

Promote a positive environment that supports diversity and reflects the HSBC brand Maximum Realty Ltd. Realtor

Manitoba 2007 – 2010

Promote sales of properties through advertisements, open houses, and participation in multiple listing services.

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Compare a property with similar properties that have recently sold in order to determine its competitive market price.

Answer clients' questions regarding construction work, financing, maintenance, repairs, and appraisals.

Royal Bank of Canada (RBC) Credit Specialist

Winnipeg, MB 2004 –2007

Assisted clients in achieving their investment and financial objectives

Provided superior customer service, processed transactions and identified sales opportunities and investigated clients' financial and credit status

Examined, evaluated, and processed loan applications

Made decisions and coordinated the approval and rejection of lines of credit, mortgages, credit cards, and personal loans

VOLUNTEER EXPERIENCE

Board of Directors- Treasurer Winnipeg Condominium Corp. 647-****-****

Assistant Coach for Maples Collegiate Football Team 2004-2009

Grader/Teacher’s Assistant- University of Manitoba 2000-2002 INTERESTS

Marketing Contracting and Consulting Services on Project Basis: experience includes print, advertising sales, branding and messaging, business plan development, community- business consulting, Punjabi films, concert and cultural events, social media and online. REFERENCES

Available by Request

Contact this candidate