Customer Service Data Entry

Professional Summary

Skills

Work History

Education

ARNO FERGUSON

***** ****** *****, ***** *****, LA 70815 • Cell: 225-***-**** • *************@*****.*** I am a retire worker, looking to supplement my income. I bring lots of experience in a lot of areas. I have worked as a data entry operator, data entry operator supervisor, and an analyst. an accounting clerk, accounting specialist and then as an office coordinator which gave me experience in managing and office. Customer service-oriented

Professional phone etiquette

Flexible

Accounting familiarity

Advanced clerical knowledge

Filing and data archiving

Works well under pressure

Accurate and detailed

[45] WPM typing speed

Accounting Specialist, 08/1999 to 02/2009

LOUISIANA DEPT. OF LABOR – 23RD ST

PROCESS TAX ACCOUNTS, FOR THE STATE OF LOUISIANA. I CALCULATED THE TAX RATES FOR EACH COMPANY AND THEN WAS RESPONSIBLE FOR MANAGEING THOSE ACCOUNTS, BY DETERMININING IF THEY WERE ELGIBILY FOR A REFUND, NEEDED TO BE SENT A NOTICE FOR DELINQUINT TAXES.CALL THE COMPANIES INVOLVED TO GET CLEARIFICATION OF ANY INFORMATION THAT WAS NOT CLEARLY STATED IN THEIR COMMUNICATION,

administrative coordinator III, 11/2009 to 07/2015 Louisiana State University – Baton Rouge

I MADE APPOINTMENTS FOR THE COUNCELORS. REGULATED THE FLOW OF THE OFFICE SO THAT WE COULD GET THE MAXIMUM AMOUNT OF STUDENTS SEEN EACH DAY. WE USED THE APPOINTMENT PLUS SYSTEM. I ALSO DID THE ORDERING OF THE SUPPLIES TO MAIN THE OFFICE, ANSWER THE PHONES WHICH ARE VERY BUSY, MAINTAIN THE FILING SYSTEM. WHICH I WORKED HARD TO UPDATE. I ALSO OVER-SAW AND MANAGED 11 STUDENT WORKERS, SUBMITTING THEIR HOURS AND ASSIGNING THE DUTIES AS NEEDED.

MAILROOM MANAGER, 05/1994 to 07/1999

Southern university – Baton Rouge 70813

I WORKED IN THE MAILROOM, PACKAGING, POSTING AND MANAGNING THE POSTAGE MACHINE, ORDERING THE POSTAGE FROM THE COMPTROLLERS OFFICE, AND MAKE SURE THOSE FUNDS WERE ORDER IN A TIMELY MANNER, SO THAT AT PEAK TIMES, WE WOULD NOT RUN SHORT did not get a degree 2yrs: Mathematics,

Southern University - Baton Rouge, LA 70803

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