SUSAN M. NICHOLS
C: 832-***-****
*************@*****.***; ***********@*****.***
EMPLOYMENT HISTORY
J.JILL Store (Women’s Clothing Store) 1/4/2016 – Present
Sales Representative
Weekend position in Memorial City Mall.
Contract worker through Dean’s Professional Services 5/15/2015 - Present
Assignments:
Patient Business Representative
Administrative Assistant
Executive Secretary
HOUSTON METHODIST HOSPITAL, Houston, Texas 9/2005 – 4/2014
Executive Secretary
Accompanied supervisor from Baylor College of Medicine to The Methodist Hospital. Performed administrative duties for including national and international travel and visa arrangements. Processed and submitted travel expensesn. Maintained, composed and prepared confidential letters and documents. Scheduled appointments, business meetings, maintained and distributed supervisor’s calendar, answered telephones and emails.
Maintained, updated, and distributed supervisor’s schedule.
Anticipated/organized/coordinated supervisor’s participation in annual national and international conferences, including research via websites for country’s visa requirements, if needed.
Arranged employment interviews including travel, transportation, hotel reservations, and compiled an interview schedule with 5 -10 interviewers.
Arranged off-site dinners and meetings. Processed expenses via the MARS system.
Enhanced manuscripts with editing/formatting changes prior to submission.
Heavy contact via emails locally, nationally and internationally. Scanned and attached any needed documentation.
Developed files and filing system and maintained confidential records.
Researched, ordered, and maintained office equipment.
Baylor College of Medicine, Houston, Texas 10/1996 – 9/2005
Administrative Secretary II
Provided requested information to initiate travel for meeting attendance and/or lectures.
Investigated and completed requirements for travel, i.e., visa requirements.
Initiated process for reimbursement of expenses to various entities for supervisor’s travel to meetings locally, nationally and internationally.
Maintained and dispersed supervisor’s calendar.
Maintained current licensing for supervisor.
EDUCATION/PROFESSIONAL DEVELOPMENT
Company-sponsored training and education:
Word Processing Medical Terminology
Multi-line Telephone Training Excel Class