Customer Service Data Entry

***** ************ ** *** **** HOUSTON,TEXAS *****

281-***-**** CELL ***********@*****.***

MONICA JOHNSON

OBJECTIVE

Administrative Assistant who has an extensive background in administrative and front office coordinator skills who is dedicated, reliable, detail oriented and faces each daily task with efficient and professional achievement.

SKILLS

Front office coordinator, Data Entry, Customer Service Skills, Microsoft (Office, Word, Excel, Outlook), Payroll, CPT Coding, ICD-9 Diagnostic Coding, Medicaid/Medicare Billing, Insurance Verification, Managed Care Billing, Patient Account Billing, Patient Medical Records, HIPPA Certified, Pre-Authorization/Pre-Certification Skills, Patient Charting Skills, Third Party Reimbursement and Collections

EMPLOYMENT

United Healthcare 12/2010-08/2011

Customer Service Professional

Assist members with questions and changes in their insurance policy. Mostly working with the Medicaid sector. Data entry and handle high volume of calls.

FAAST Sports Rehab 8/2007-8/2008

Front Office Coordinator (Externship)

Check in patients, billing, patient charting, insurance verification, post payments, schedule appointments, Medisoft software, Quick practice software

Prestige EMS 10/2002-01/2007

Front Office Coordinator

File Room Clerk, Dispatcher, Intermediate Accounting, Payroll for 35+ employees, Data Entry, Maintain Inventory, Purchase supplies for office, Maintain Records

Social Security Administration 10/2000-8/2002

Office Clerk- Stay In School (Internship)

File room clerk, Mailroom, Disability claims processor, Project manager, Basic accounting, Customer service

EDUCATION

Herzing University- Online 2014- Present

Academy of Healthcare Professions 2006-2007 Certification (Medical Billing and Coding)

Houston Community College 1998-2001

Westbury Christian School 1993-1997 Diploma

REFERENCES

Available upon request

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