Sales Manager

Rachel W. Shaw

The Woodlands, Texas 936-***-****

*********@*******.***

HR PROFESSIONAL WITH PHR AND SPHR-CP

CORE COMPETENCIES:

Employee Relations Team Building Coaching

Full-Cycle Recruiting Relationship Management Performance Management

Training Administrative Account Management

Succession Planning Strategy Planning Management/Leadership

INSPERITY July, 2012 – Present

Insperity, a trusted advisor to America’s best businesses for more than 29 years, provides an array of human resources and business solutions designed to help improve business performance.

Corporate Recruiting Manager/Supervisor

Direct and manage Corporate Recruiting team

Responsible for execution of filling all Corporate positions for a 2,300 employee company in over 60 offices throughout the US, filling 690 positions in 2015

Achieved Customer Satisfaction score of 97.8% in 2015

Conducted and led numerous hiring blitzes resulting in cost savings

Work closely with Human Resources/Hiring Managers on procedures, salaries, Employee Relation issues and strategies

Conducted training for new employees, Supervisors and Managers

Recruiter

Responsible for hiring Sales Consultants throughout the 63 offices in the U.S.

Time to fill average less than 40 days

Once promoted to Supervisor/Manager, backed-up team and able to fill all positions in IT (Infrastructure & Server Admin), Sales, Service and Payroll

Promoted twice within two year period

Received Volunteer of the Month company-wide in December, 2014

Nominated Employee of the Month November, 2015

ROBERT HALF TECHNOLOGY September, 2011 - July, 2012

Robert Half International is the world's first and largest specialized staffing firm and is a recognized leader in professional staffing and consulting services.

Recruiting Manager

Recruit all IT professionals; both Infrastructure and Server Administration, for permanent direct hire basis

Recruitment included; sourcing candidates, interviewing, reference checks, matching appropriate candidate to client’s positions, background checks

Solicit companies for placement opportunities and expand existing accounts, resulting in achieving monthly revenue goals

Account Management with two key companies for client retention, resulting in increased positions to fill

PAR SPRINGER-MILLER June, 2010 – Sept., 2011

PAR Springer-Miller provides a broad range of software solutions to the hospitality industry in an on-premise and Cloud based offering.

Regional Sales Manager –

Brought on board to help deploy PAR Springer-Miller’s Next Generation Cloud offering and increase sales levels of Current Generation on-premise software.

Created and implemented sales plan for west region to obtain Next Generation customers

Closed first beta customer to deploy Next Generation Cloud offering

Initiated client retention plan for west region, resulting in renewal of highest profile customer

Resigned Avero, LLC to attend South Texas College of Law – (incomplete)

AVERO, LLC Jan., 2006 – Jan., 2008

Avero is a Software as a Service (SaaS) Business Intelligence Solution for full, quick service and fast casual restaurants.

Regional Sales – Led sales team to generate all new and renewal sales activities within region and developed sales strategy and marketing presentations to target potential markets. Developed and presented proposals and contracts to manage and increase sales team’s pipeline.

Top producer of sales region

Created comprehensive sales plan centered around customer renewals and new market penetration, resulting in 92% renewal rate for increase in 12% company-wide

Developed new southeast sales territory, resulting in additional company revenue of 45 percent

IBAHN June, 2000 – Jan., 2006

IBAHN provides companies with secure wireless and wired broadband services and related technologies such as video conferencing and lobby and business center kiosks.

Senior Sales Associate -

Marketed and presented wireless and wired broadband services and kiosks to hotel owners and management companies within a 25-state territory. Developed marketing strategy for opportunities beyond the hospitality industry to promote future growth in new technology arenas; healthcare and logistics.

Achieved 94 percent renewal rate, versus company average of 80 percent

Participated in obtaining preferred vendor status from world’s largest hotel group, resulting in 133 additional customer hotels with over $10 million in revenue

Achieved highest bookings of “Revenue Share” program first three quarters, 2005

Recruited by VP of Sales (formerly with IBAHN) to join Avero, LLC

Area Manager – Led team of four Field Service Engineers and five Customer Account Managers to ensure successful service, sales and management of broadband and related technologies to customers.

Led region in consistently exceeding quarterly sales quota

Achieved IBAHN’s lowest rate of outstanding accounts receivable

Earned “Top Area Sales” award, 2001

Motivated Customer Account Managers to achieve highest revenue-per-square-foot in Internet and video conferencing sales company-wide

Senior Customer Account Manager - Trained all departments within customer’s hotels to increase sales and ensure guest’s satisfaction of high speed Internet access and related technologies. Worked in teams with Field Service Engineers to ensure success of customer’s conferences. Responsible for all customer retention and satisfaction.

Developed sales training incentive program for hotel’s sales staff to increase revenue, resulting in doubled growth fourth quarter, 2000 and first quarter, 2001

Initiated sales and training incentive program to hotel’s Event Booking Centers, resulting in increase of 12 percent bottom line revenues

Earned highest revenue over quota in territory for two consecutive quarters as a result of incentive plan and Event Booking Center training

Achieved 100 percent customer retention

EDUCATION

University of Houston-Downtown – Bachelor of Science, Interdisciplinary Studies, Graduated with a 4.0 Grade Point Average (GPA) December, 2008

CERTIFICATIONS

Professional Human Resource (PHR)

Society for Human Resource Management-Certified Professional (SHRM-CP)

PROFESSIONAL AFFILIATIONS

Member of Society for Human Resource Management – (SHRM)

Member of Montgomery County Society for Human Resource Management – (MC-SHRM)

Contact this candidate