Project Manager Management

MYONG H. HAN

*********@*****.** LinkedIn.ca.linkedin.com/in/myonghan

Toronto, ON M3A 2Z4, 416-***-****

IT BUSINESS ANALYST / PROJECT MANAGER

A solutions-driven individual with strong analytical and problem solving skills. Skilled project manager with ability to obtain project management requirements and implement solutions that drive the bottom line and contain costs. Develops and maintains strong working relationships with a high level of business acumen. Certified Six Sigma Green Belt.

KEY COMPETENCIES

-$MM Project Management -Staff Leadership -Analytical

-Process Management -Real-time troubleshooting -Problem-solving

-Time management -Dispute resolution -Network systems

-Collaboration -Bottom-line orientation -Cost control

SELECTED PROJECT MANAGEMENT / BUSINESS ANALYST SUCCESSES

Championed an Audio Conference repatriation project, yielding annual savings of $2.2M which included development, business justification, and solution implementation.

Technical Lead on the Long Distance & Toll Free Evaluation team and was appointed the Project Manager for the migration to a new service provider, yielding an annual savings of $1.5M.

Managed and led a team to convert BMO’s backbone network to ATM based network.

Established, designed and managed the project for Voice Disaster Recovery Infrastructure for BCRS (Business Continuity Recovery Services), while promoting and fostering a positive environment within the department, and with internal and external partners

Analyzed, planned, and implemented the sophisticated expansion by doubling the capacity of the IBM CHS Tape Library to accommodate growing demands from the customers.

M. Han pg. 2

PROFESSIONAL EXPERIENCE

Network Project Manager, IBM Customer Hosting Service (CHS)

AT&T Global Services Canada Co. 2010 to 2015

Led IBM Canada’s Infrastructure projects, ensuring effective on-time delivery of network solutions.

Through relationship and team development, led the Global project team members from IBM and AT&T ensuring delivery of client objectives efficiently, on time, and with superior customer and business focused service.

Liaised and communicated with senior leadership, team members, stakeholders, and interface groups to bring complex issues to resolution while utilizing all available resources and troubleshooting tactics.

Sr. IT Specialist, Network Services

AT&T Global Services Canada Co. 2001 to 2010

IBM Canada Ltd.

Provided senior level technical support in planning & implementing various IT and network solutions, while responsible for the development of short and long range telecommunication and network plans for IBM.

Effectively built and maintained a strong sales relationship and rapport with various IT vendors through the ongoing consultation and resolution of complex issues related to IBMC’s network issues.

Network Architect, Network Service, IBM Canada Ltd. 1998 to 2001

Staff Analyst, Network & Systems Engineering, Bank of Montreal 1996 to 1998

IT Specialist, Digital Equipment of Canada LTD. (DEC) 1988 to 1996

EDUCATION & CERTIFICATION

Honours BASc in Engineering, University of Waterloo, Ontario

Six Sigma Certification: Green Belt

INTERESTS

Photography, hiking, team sports

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