Customer Service #1

Cierra Mickle

**** ***** **, ** *** #*

Washington, D.C. 20002

Mobile Phone: 202-***-****

E-mail: ************@*****.***

Objective:

To obtain a position in your organization where my ideas and skills can be utilized and

enhanced. I have the stamina, people skills, and I'll obtain a positive attitude towards the

company and its policies. I find myself fully equipped for this opportunity.

Skills

*32 WPM

*PowerPoint Presentation

*Fashion Expert

*Customer Service Certified

*30 boxes-60 units (1 hour 30 mins)

History:

TMS Entertainment

Nov 2015- currently

Club Promoter

*Booking and Selling Tickets

*promoting the club and events

*helping persons get vip tables

*answering questions and info reguarding the club/dress code etc.

CVS Pharmacy

Washington DC

December 2013-December 2014

Pharmacy Technician

*Accurately and efficiently preparing prescription orders

*Verifying prescription information and dosage

*Entering patient and order information into the pharmacy system

*Processing and submitting insurance claims

*Providing quality customer service to patients and other healthcare providers

Fred & Sons Painting Service

Washington Dc

August 2010-October 2013

Administrative Asst

*Payroll

*Appointment Setter

*Assist Owner with bringing in new clients

*Conduct interviews for new employees along with the owner

Express LLC

Union Station

Washington, DC

December 2008- November 2009

Assistant manager

*Hired and Trained new associates

*Opened and Closed store/counting up to $10,000 by hand

*Did managerial work to better the company and our store as an Asst. Manager - Store

Express LLC

Georgetown Park Mall Washington DC

September 2007 - December 2008

Assistant manager

*Took Training and Development classes

*Trained new associates; taught dress code, and policies

*Open & Closed store counting up to $10,000 by hand

Express LLC

Pentagon City Mall

Arlington, VA

October 2006-September 2007

Fashion Expert

*Expanded sales in the fitting room

*Knowledgeable of fabrics and textures

*Assisted customers with advice on clothing and styles

*Shadowed management while in training to become manager

Carliners and Remes (Immigration Law Firm)

1110 Connecticut Ave

Washington, DC .

September 2006 -October 2006

Lead Secretary (This was a temp job giving through a Job Search Program (Business

Interface)

* Answered telephones to give new and old clients appts.

*Greeted clients as they entered the Firm office

*Developed excellence in faxing, filing, clerical work, etc.

Victoria Secret (Georgetown)

American Eagle Outfitters (Pentagon City & Georgetown)

The Body Shop (Georgetown)

CSOSA (633 Indiana Ave NW)

McDonalds (Nannie Helenburoughs NE DC)

Certification

Accounting / PC specialist / Bookkeeping

October 2009 – June 2010

Career Technical Institute (CTI)

Language

*Sign language

Ref:

Available upon request

•.

Contact this candidate