Retail Management
Resume:
Nicholas “Nico” Despinich
*** ******* *******, ********, ******** 60126
****.*********@*****.***
Qualifications Profile
Highly motivated, proactive, and results-oriented individual, interested to pursue a position within the retail management industry,
to effectively utilize knowledge and skills toward career advancement. Equipped with the ability to adapt and explain technical
concepts; provide excellent customer service; and promote products. Effective at establishing strong rapport through effective
communication skills, combined with fundamental understanding of Spanish and Serbian languages. Proficient with Microsoft Office
Suite (Word, Excel, and PowerPoint), Windows, Mac, JDA software (BBB internal system), basic HTML code writing, and AutoCAD.
Core Competencies
Relationship Building
Consultative Selling
Strategic Planning
Client Relations
Team Leadership
Sales Operations
Account Management
Market Development
Professional Experience
Bed Bath and Beyond, Inc.
Sales Associate - Kildeer, IL 2014–Present
Sales Associate - Norridge, IL 2012
Sales Associate - Willowbrook, IL 2009–2010
Efficiently perform customer service functions such as greeting, qualifying, and assisting customers as well as handling inquiries
over the phone to ensure high level of customer satisfaction.
Assume full responsibility in merchandising new products within focal areas; stocking and organizing shelves, and administering cash
register.
Maintain sufficient knowledge of all products offered by the company.
Served as a registry consultant responsible for preparing bridal and gift registries and offering support for couples in listing
their needs, desires, and requirements.
Establish positive relationship with couples and convince the benefit of the services to them, while serving as bridal consultant.
Ensure the availability of items registered for those shopping off the registry.
Participate in dealing with pack and holds, registries for college students moving into a dorm, and ensuring alignment with safety
guidelines of the school.
United Service Parcel, Inc. (UPS) - Naperville, IL
Loader 2011
Exemplified keen attention to detail in separating and sorting packages for movement through warehouse.
Transported packages from the conveyor line and loaded them on truck for delivery.
Collected and audited orders and closely monitored order sheets.
Took charge of loading trucks, keeping returned products, and clearing pallets and shelves.
Education
Bachelor of Arts in Liberal Arts and Sciences, Major in English Literature: 2014
Arizona State University - Tempe, AZ
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