Customer Service Manager

James A. Soltis

** ****** **., ****** ** *****

Cell: 551-***-**** / E-mail: *.******@***.***

EXPERIENCE:

The Children’s Place, Secaucus, NJ October 2013-November 2015

Associate Manager, Talent Acquisition April 2015-November 2015

Recruited and placed talent for job roles in business units including Merchandising, Design, HR, Finance, Marketing, Business Planning, Global Sourcing and IT

Managed recruitment life-cycle for various entry, manager and director job roles

Led all on-campus recruiting initiatives at colleges and universities

Talent Acquisition Coordinator October 2013-April 2015

Transformed the internship program from a summer program to a program that is now offered in fall, spring and summer each year

Exceeded coordinator job role by successfully filling many key full time and temporary job vacancies, while delivering top tier support to the talent acquisition team

Built new and stronger relationships with universities to enhance brand awareness

Burberry, New York, NY April 2013-August 2013

Corporate Recruiter- Resourcing Assistant, Americas

Designed and implemented Burberry’s first assessment center recruiting events for corporate allocation and distribution center job opportunities

Recruited and placed talent for entry to senior manager level roles in various business units

Successfully led the recruitment life-cycle for The Burberry Internship Program

Kenneth Cole Productions, New York, NY August 2010-April 2013

Internship Coordinator

Re-designed and managed a complex, 12 week internship program, consisting of eight events and workshops, offered three times each year

Recruited and placed over 360 interns across all business units

Gained the commitment of the Chairman and CEO as senior executive sponsors and key note speakers at each internship session

Partnered with the Chairman and the VP of Design Services to create and implement a design-based intern competition, judged by the Chairman, with formal recognition for outstanding intern designers

Supported Director of Talent Management ensuring corporate-wide compliance with all aspects of the performance management process

Hollister Co., Paramus, NJ September 2007-May 2011

Sales Associate

Provided exceptional customer service in the selection and purchasing of all merchandise

MSNBC “Imus in the Morning,” Secaucus, NJ September 2006-September 2007

Special Effects Make-Up Artist

Designed and applied make-ups to all live talent on show, including Don Imus and guests

EDUCATION:

Ramapo College of New Jersey, Mahwah, NJ May 2010

Bachelor of Arts in Communication Arts

Graduated with honors, Cum Laude (3.6 GPA)

COMPUTER SKILLS:

Microsoft Office Suite, iCIMS, i-GRasp, Taleo, SAP, Lotus Notes and ePM by Kenexa

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